Worksite Internal Wholesaler
MassMutualAbout the role
Worksite Internal Wholesaler
Worksite Internal Sales
Full-time, Springfield, MA
The Opportunity
Are you interested in sales, relationship management, and helping people access valuable financial protection through their workplace? As a Sales Account Coordinator supporting our Worksite Voluntary Benefits business, you'll play an important role in helping employers offer benefits that support employees and their families through life's unexpected challenges.
Worksite Voluntary Benefits are insurance products offered through employers that can help employees protect their income, finances, and loved ones. Through partnerships with benefit brokers, consultants, and advisors, MassMutual provides solutions that help employees prepare for the future and navigate important life events with greater confidence.
As a Sales Account Coordinator, you'll work alongside experienced sales professionals to support business growth, strengthen client relationships, and help bring these meaningful solutions to employers across the country. This role is an excellent opportunity for someone who is intellectually curious, accountable and thrives in a fast-paced team oriented environment where being detailed oriented and taking ownership is critical.
The Impact
In this role you will provide pre-sale technical product support to clients (e.g. Benefit Brokers, Benefit Consultants, Agents and advisors) including information on product benefits, MassMutual processes, procedures and product positioning.
You’ll contribute directly to business growth by helping advisors and brokers understand product features, competitive positioning, and sales strategies that differentiate MassMutual in the marketplace.
Key responsibilities include, but are not limited to:
Serve as a key partner to wholesalers, helping execute territory strategies and drive business growth across the Worksite Voluntary Benefits market.
Build and maintain relationships with benefit brokers, consultants, agents, and advisors, providing responsive and solutions-oriented support.
Deliver pre-sale product expertise, and sales support that helps clients confidently position MassMutual solutions.
Coordinate with cross-functional teams to resolve issues, remove roadblocks, and ensure timely delivery of quotes and sold case paperwork packages.
Support the development of business plans and targeted sales initiatives designed to maximize territory opportunities.
Track and advance sales opportunities by following up on pending cases, outstanding requirements, and not-in-good-order submissions.
Leverage Salesforce and other technology platforms to manage activity, maintain data integrity, and support business decisions.
Keep producers informed of product enhancements, industry updates, and key business communications.
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