Senior Retail Forecasting Manager AMS

Job Description

Are you a strategic retail planner with strong leadership and forecasting experience? 

We’re looking for a Demand Planning Lead to oversee our regional retail demand plan across both physical and digital channels. You’ll lead a high-performing team, drive forecasting for exclusive products, and help shape global planning through advanced tools like o9.  

This is a key role connecting insight, operations, and commercial impact across the business. 

Core Responsibilities 

• Overall plan accountability: Secure the overall quality and delivery of the regional, item level demand plan, for both on-line and physical stores, across an up-to 21-month horizon. Plan includes both consumer sales and selling-in requirements. 

• Exclusives planning: Hands on responsibility for the forecast of a subset of products delivering high value to the LEGO Retail business. Working closely with marketing, business owners and other key partners to ensure that the forecast reflects all relevant inputs. 

• Team leadership: Lead a highly motivated and engaged planning team, consisting of 5 employees. This includes ongoing feedback, personal development, performance evaluation, KPI setting, and task management. 

• Leverage the o9 planning system to align processes, recommend features, and drive a transition towards exception-based planning, minimizing reliance on offline tools for enhanced efficiency and accuracy. 

• Regional collaboration: Work closely with regional LEGO Retail Allocation and Merchandising teams to ensure consistency and effectiveness of end-to-end retail planning and execution. 

• Global alignment: Work with counterparts in EMEA and APAC to ensure globally aligned process. Share assumptions to ensure the regional storyline makes sense in the context of the overall global plan. 

• Regional S&OP process: Ensure adherence to regional monthly S&OP process which delivers a plan built on a strong set of assumptions, with sign-off from local business owners. 

• Global S&OP process: Work with global S&OP lead to secure regional input on risks and opportunities to the plan. Actively participate in the monthly Global Demand Review meeting, being able to speak to questions related to the regional plan. 

Play your part in our team succeeding 

The LEGO Retail Planning team, part of the RPMI function, is central to the LEGO Retail business. We collaborate closely with various teams and functions throughout the organization to create a comprehensive item-level plan by region and channel, extending up to 21 months into the future. 

The ideal candidate will have the capability to influence and refine our LEGO Retail AMS plan, taking charge of the monthly submissions that encompass both consumer sales and selling in. Additionally, they will play a key role in developing future processes for the team, focusing on how we can effectively utilize the o9 planning system. 

Do you have what it takes? 

• Proven planning experience preferably within a retail environment, covering digital & physical channels. 

• Ability to assess plan feasibility at both high & low levels and identify areas requiring further focus with team. 

• Ability to effectively communicate and articulate the key aspects of a demand plan through compelling storytelling, ensuring alignment and engagement among partners at all levels. 

• Previous experi