Director of Project Management Office

Overview

Join a Mission-Driven Organization as our Director of Project Management Office

 

At Presbyterian Homes & Services (PHS), we’re more than a leading provider of senior living and care; we’re a values-driven organization committed to creating communities where older adults can live fully and employees are inspired, supported, and empowered to thrive.

 

We are seeking a Director of the Project Management Office (PMO) to lead the enterprise project management function and help translate organizational strategy into measurable, lasting impact.

Responsibilities

In partnership with the Office of the CEO, the Director drives disciplined execution of strategic initiatives, ensuring alignment with PHS’s biblically based mission to honor God by enriching the lives and touching the hearts of older adults. The role requires balancing program design, project execution, people leadership, and stewardship of organizational priorities. By modeling Christian values of compassion, stewardship, and servant leadership, the Director ensures that transformative projects are effectively adopted, deliver intended benefits, and strengthen the organization’s mission impact.

 

In this role, you will be responsible for:

 

Project Management Office (PMO) Leadership (80%)

• PMO Design and Operations
  • Establish and operationalize the PMO, including developing the charter, operating model, intake/prioritization processes, and stage-gate governance.Develop and implement governance, standardized tools, and artifacts to enable consistent project execution, executive reporting, and change adoption.
• Project Leadership and Delivery
  • Lead and manage special projects critical to long-term organizational success, including authoring and approving charters, facilitating sponsor and team sessions, and coaching project leads.
  • Directly manage 2–3 high-impact projects, stabilize at-risk initiatives, and oversee Special Projects Managers to ensure scope, timeline, and benefits realization.
  • Actively lead corporate development projects, including mergers and acquisitions, coordinating timelines, budgets, due diligence, task execution, and team activities
  • Own the strategic 2x2 project pipeline and its execution; provide monthly ELT-ready reporting, including portfolio performance, benefits realization, adoption metrics, risks, and dashboards.
• Change Management and Adoption
  • Embed change management into PMO operations by defining approaches, governance, standards, and resourcing for planning and executing change alongside project delivery.
  • Lead change planning and adoption activities, including impact assessments, sponsor activation, and communications and training.
  • Coach sponsors and functional leaders in change leadership behaviors and sponsor activation (Prosci/ADKAR or equivalent).
• Capability Building and Coaching
  • Build project management capability and capacity across the organization through training, coaching, and mentorship to ensure consistent delivery and development.
  • Partner with functional leaders to prioritize initiatives, allocate resources, and resolve cross-functional challenges and dependencies.
• Strategic Alignment and Organizational Initiatives
  • Lead the design and delivery of the PHS Annual Retreat to advance alignment with the 2040 One PHS Plan.

Capacity Planning, Performance & Continuous Improvement – (10%)

• Execute organizational resource, capacity and staging planning to align operations with strategic work, eliminate duplication and protect site leaders from change overload. Build a rolling implementation calendar and staging rules so major rollouts are phased and coordinated across the organization.
• Lead strategic plan risk, dependency, and sequencing management; identify cross-project dependencies, surface conflicts early, and re-sequence work to reduce competition for critical resources. Escalate systemic blockers and recommend remediation to ELT.Drive continuous improvement of PMO services through stakeholder feedback, site
• level adoption metrics, and selective automation of reporting and scheduling. Publish a quarterly implementation cadence review showing staged rollouts, site change loads, and improvement actions.

President’s Office / Leadership Team Support (10%)

• Support the Chief of Staff in agenda setting, preparation and follow-up so meetings produce clear direction and accountability.

Qualifications

MINIMUM QUALIFICATION 

• Bachelor’s degree in Business, Health