Lead DevOps Engineer - AWS

At Mitratech, we are a team of technocrats focused on building world-class products that simplify operations in the Legal, Risk, Compliance, and HR functions. We are a close-knit, globally dispersed team that thrives in an ecosystem that supports individual excellence and takes pride in its diverse and inclusive work culture centered around great people practices, learning opportunities, and having fun! Our culture is the ideal blend of entrepreneurial spirit and enterprise investment, enabling the chance to move at a rapid pace with some of the most complex, leading-edge technologies available.

For over 35 years, the experts at Mitratech have been focused on solving the complex needs. Today, we serve 20,000 client companies of all sizes globally, representing 30% of the Fortune 500 and over 500,000 users in over 160 countries.

As we continue to grow, we’re always looking for resourceful, enthusiastic, and fresh perspectives. Join our global team and see what makes Mitratech a truly exceptional place to work!

Job Overview:

We are looking for an experienced and results-driven Lead DevOps Engineer with 10+ years of expertise in designing, implementing, and scaling cloud-native infrastructure for fast-growing SaaS platforms. Proven track record of building robust CI/CD pipelines, automating cloud operations, and leading high-performing DevOps teams to deliver secure, reliable, and efficient services. Skilled in AWS, Kubernetes, Terraform, and platform monitoring/alerting tools. Adept at cross-functional collaboration, mentoring engineers, and driving continuous improvement in deployment velocity and system uptime. 

Essential Duties & Responsibilities:

• Lead standup meetings with the DevOps team(s) to review current projects and upcoming work.
• Mentor and guide junior DevOps engineers, promoting a culture of knowledge sharing and continuous improvement.
• Collaborate with developers, QA, and security teams to support product delivery.
• Design, build, and manage scalable, secure, and highly available AWS cloud infrastructure.
• Participate in architectural discussions, sprint planning, and strategic decision-making for infrastructure enhancements..
• Document and diagram AWS infrastructure.
• Participate in the Agile process with cross-functional development teams and contribute operational and systems expertise to the software development lifecycle.
• Contribute to organization-wide processes and standards.
• Develop and maintain Infrastructure as Code (IaC) using CloudFormation, AWS CDK/SDK, and Terraform.
• Build and maintain CI/CD pipelines for automated testing, integration, and deployment using tools like Jenkins, GitLab CI, CircleCI, or AWS CodePipeline.
• Oversee container orchestration (Kubernetes, ECS) and infrastructure for microservices-based applications, ensuring seamless scaling and zero-downtime deployments.
• Configure monitoring, reporting, and alerting of production systems to ensure high availability and performance.
• Troubleshoot and resolve issues in development, test, and production environments.
• Act as an escalation point for production incidents and provide timely resolution through root cause analysis and postmortem reviews.
• Optimize system performance, reliability, and security, including patching and secure operations.
• Enforce security policies and best practices across environments, including IAM, secrets management (e.g., Vault, AWS Secrets Manager), vulnerability scanning, and compliance auditing.
• Evaluate and implement new tools and practices to improve system reliability, developer velocity, and operational efficiency.
• Maintain DevOps artifacts in git.
• Develop serverless architectures using AWS services like Lambda, API Gateway, DynamoDB, and Step Functions.
• Work with our AWS Technical Account Manager and solution architects to ensure we are getting the most out of our AWS resources.
• Monitor cloud spend and implement cost-saving measures while maintaining performance.
• Conduct AWS Well-Architected Framework reviews and implement best practices across operational excellence, security, reliability, performance, and cost optimization.

Requirements & Skills:

• 10+ years of experience in DevOps, cloud architecture, and infrastructure management.
• Extensive experience with Amazon Web Services (AWS), including EC2, S3, VPC, Lambda, RDS, ECS, EKS, IAM, and more.
• Knowledge of VPC design, DNS, load balancing (ELB/ALB), and networking protocols in a cloud environment.
• Strong hands-on experience with IaC tools like CloudFormation, AWS CDK/SDK, and Terraform.
• Experience with CI/CD tools, pipeline automation and best practices.
• Familiarity wi