Security Analyst II

Come join Deepwatch’s team of world-class cybersecurity professionals and the brightest minds in the industry. If you're ready to challenge yourself with work that matters, then this is the place for you. We're redefining cybersecurity as one of the fastest growing companies in the U.S. – and we have a blast doing it!

Who We Are

Deepwatch is the leader in managed security services, protecting organizations from ever-increasing cyber threats 24/7/365. Powered by Deepwatch’s cloud-based security operations platform, Deepwatch provides the industry’s fastest, most comprehensive detection and automated response to cyber threats together with tailored guidance from dedicated experts to mitigate risk and measurably improve security posture. Hundreds of organizations, from Fortune 100 to mid-sized enterprises, trust Deepwatch to protect their business. 

Our core values drive everything we do at Deepwatch, including our approach to tackling tough cyber challenges. We seek out tenacious individuals who are passionate about solving complex problems and protecting our customers. At Deepwatch, every decision, process, and hire is made with a focus on improving our cybersecurity solutions and delivering an exceptional experience for our customers. By embracing our values, we create a culture of excellence that is dedicated to empowering our team members to explore their potential, expand their skill sets, and achieve their career aspirations, which is supported by our unique annual professional development benefit.

Deepwatch recognition includes:

• 2023, 2022 and 2021 Great Place to Work® Certified
• 2023 and 2022 Forbes America’s Best Startup Employers
• 2023 and 2022 Fortress Cybersecurity Award
• 2023 $180M Series C investment from Springcoast Capital Partners, Splunk Ventures, and Vista Credit Partners of Vista Equity Partners
• 2022 Cigna Healthy Workforce Silver Designation
• 2022 Cybersecurity Excellence Award for MDR

Security Analyst II

Reporting to the Squad Manager, Security Analyst II provides descriptive analysis; who, what, when, and where but are more focused on the explanative analysis of an event; why and how. These individuals demonstrate a curiosity that is tempered with training and experience. They are capable of developing greater context to events, allowing for more in-depth analysis and leveraging this to develop patterns of behavior in a client. They will develop findings and make recommendations to tune environments as well as facilitating communication with the other members of the customer analyst team.

Deepwatch provides critical cybersecurity products and services to power the cyber defense for enterprises which makes the digital world a safer place for folks like you and me. Using cybersecurity best practices, you will monitor and secure complex customer environments utilizing  industry leading technology such as Splunk, xSOAR, CrowdStrike and more.

In this role, you’ll get to:

• Monitor the SIEM for suspicious events and anomalous activity
• Triage security events for criticality & do in-depth analysis on incidents to maintain SLA
• Validate suspicious events and incidents using open-source and proprietary intelligence sources
• Effectively document and manage incident cases in our case management system
• Notify assigned customers of security incidents and interface with customers to provide investigatory support and additional information as needed
• Handle escalations from Tier 1
• Keep up-to-date with information security news, techniques, and trends 
• Identify and report any gaps in log collection or reporting as soon as possible to the customer and Deepwatch Engineering 
• Report all operational issues or problems to the Shift Lead 
• Report any changes in customer environments to the Lead Analyst 
• Document new tools and techniques and disseminate them to the rest of the team including playbook creation
• Mentor and assist Tier I analysts with professional development 
• Attend meetings and have value added conversations with customers
• Develop an area of specialty with the goal of becoming a subject matter expert

To be successful in this role, you’ll need to:

• Demonstrate experience managing security incidents and handling escalations from Tier 1
• Possess experience with SOAR, Ticketing Systems and Threat Intelligence platforms
• Analyze & triage alerts with a mix of ticket resolution, researching forensics events and ad-hoc projects
• Investigate the type of attack and the data or systems impacted
• Monitor SIEM (Splunk preferred). Within Splunk, should be at or above a power user  level - should be able to read and underst