Automotive Service Assistant

Join Mercedes-Benz of Latham as a Service Assistant & BDC Support!

Location: Latham, NY

Schedule: Full-Time | Monday – Friday, 7:30 AM – 5:00 PM

Hourly Rate: $17/hour

Keeler is seeking a dependable, customer-focused individual to join our Mercedes-Benz Service Department as a Service Assistant with BDC support responsibilities. This dual-role position supports both the front-line service team and involves assisting with various clerical and administrative tasks to help keep daily operations running smoothly.

Key Responsibilities:

• Greet customers and assist with service check-out processes following appointments
• Handle and reconcile customer payments, including cash, credit, and warranty transactions
• Respond to inbound service calls and schedule appointments in coordination with the BDC team
• Support daily administrative operations and assist with follow-up communication to enhance client satisfaction
• Ensure exceptional customer service by addressing inquiries in a professional and courteous manner

Requirements:

• Valid driver’s license
• Excellent communication and multitasking skills
• Strong organizational skills and attention to detail
• Ability to work independently in a fast-paced environment
• Professional demeanor consistent with the Mercedes-Benz brand

Employee Benefits Include:

• Medical/Dental/Vision Coverage
• Paid Vacation/Sick/Personal Time
• 401K Plan with Employer Contribution
• On-Site Gym Access

All inquiries will be kept confidential.
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