OPS LICENSED PRACTICAL NURSE - 64858418

Requisition No: 859076 

Agency: Department of Health

Working Title: OPS LICENSED PRACTICAL NURSE - 64858418

 Pay Plan: Temp

Position Number: 64858418 

Salary:  $22.00 hourly 

Posting Closing Date: 09/11/2025 

Total Compensation Estimator Tool

Florida Department of Health

Job posting category - Open Competitive

 

Your Specific Responsibilities:

This position provides quality customer services on behalf of Florida Department of Health and Children’s Medical Services with any needs that come through the CMS Toll-Free Line. This position is responsible for processing of referrals and attestations, ensuring appropriate documentation of activities and quality assurance reviews.

• Conducts clinical reviews for clinical eligibility screening services for enrolled or potential enrolled children for the CMS Managed Care Plan and Florida Kid Care Title XXI.

• Evaluates the health status of the patient through parent-based screening or attestation with the client and family.

• Explains and interprets the client’s special needs as reported by parent/caregiver. Provides supportive counseling, teaching and guidance to client and family.

• Provides clinical education and quality improvement activities to ensure needs of child and family are met.

• Documents in accordance with established guidelines while using the current electronic medical record program.

• Provides resources for other state and local health related agencies to maximize support to client parents/guardian.

• Serves as a community resource professional in the specialized medical field of pediatrics.

• Provides information concerning availability of pediatric treatment, programs, and facilities, interprets CMS policies and procedures, promotes community awareness and understanding of the CMS Network.

• Attends meetings and conferences directly related to roles and responsibilities.

• Meets the continuing education requirements mandated by the Florida Board of Nursing.

 

Required Knowledge, Skills, and Abilities:

• Knowledge of organizational procedures, policies, practices, rules, and regulations

• Ability to plan, organize and coordinate work assignments

• Ability to meet deadlines and prioritize tasks effectively

• Ability to communicate effectively verbally and in writing to express facts and ideas in a succinct and organized manner and make clear and convincing oral presentations

• Ability to establish and maintain effective working relationships with others

• Knowledge in medical terminology

• Working knowledge of Microsoft Word, Excel, and other software

 

Qualifications:

• Active Licensure as a Practical Nurse

• Years of Experience: 1 - 3 years clinical eligibility screening, and/or call center preferred (Pediatric Nursing, great computer and communication skills)

 

Preferred Education & Experience:

• Previous call center and pediatric nursing experience

 

Florida Department of Health Mission, Vision, and Values: 

Mission:

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision:

To be the Healthiest State in the Nation.

Values:

I nnovation: We search for creative solutions and manage resources wisely.

C ollaboration: We use teamwork to achieve common goals & solve problems.

A ccountability: We perform with integrity & respect.

R esponsiveness: We achieve our mission by serving our customers & engaging our partners.

E xcellence: We promote quality outcomes through learning & continuous performance improvement.