Senior HR Data Operations Analyst (Workday)

<p>We are looking for a <b>Senior HR Data Operations Analyst</b> to join our Human Resources department in Barcelona.</p><p></p><p>As a Senior HR Data Operations Analyst, you’ll play a key role in driving data accuracy, process efficiency, and system improvements across our HR operations. This is a fantastic opportunity to work in a dynamic, international environment where your expertise in Workday and HR data will directly impact the employee experience and operational success.</p><p></p><p>If you're passionate about HR systems, thrive in a collaborative setting, and enjoy solving complex data challenges, we’d love to hear from you.</p><p></p><p></p><p><b>About You – experience, education, skills, and <span>accomplishments </span> </b></p><ul><li>Bachelor’s Degree or equivalent</li><li>5+ years of relevant working experience in similar roles</li><li>3+ years of hands-on experience with Workday.</li><li>Proficient in English</li></ul><p></p><p></p><p><b>It would be great if you also had…  </b></p><ul><li>A strong understanding of HR data integrity and compliance best practices.</li><li>Experience leading or mentoring others in a data operations or HRIS environment.</li><li>Familiarity with troubleshooting and resolving complex data issues within Workday or similar HR systems.</li><li>A proactive mindset with a passion for process improvement and operational excellence.</li><li>Excellent communication and collaboration skills, especially in cross-functional and global team settings.</li></ul><p></p><p></p><p><b>What will you be doing in this role? </b></p><ul><li>Own and perform routine data audits to ensure data integrity; proactively research and resolve discrepancies in Workday.</li><li>Research and provide guidance on Workday transactions as required. </li><li>Manage inbound Workday Help cases and emails. </li><li>Increase the efficiency and accuracy of transaction processing. </li><li>Guide and lead process improvements, enhancements, and training opportunities based on data trends. </li><li>Support testing and operational troubleshooting for initiatives within the HR Technology roadmap while owning the creation of clear, scalable training materials used across various audiences within the business.</li><li>Advise and/or design routine audits and troubleshooting to correct and maintain accurate HR data within HRIS. </li><li>Provide excellent customer service and Workday data support for Clarivate <span>colleagues.   </span></li><li>Coordinate data issue resolution and escalates to the direct manager where <span>appropriate.  </span></li><li>Educate colleagues on practices and tools, including Workday, to encourage colleagues and managers to resolve issues on their own through direct access while demonstrating excellent client service.  </li><li>Maintain team standard operating procedures to ensure accuracy as processes change.</li><li>Lead training and onboarding for new members of the team. </li><li>Resolve the more complex data issues that others on the team are not able to address.  </li><li>Assist in cascading process enhancements down to the rest of the team.  </li><li>Take on informal leadership opportunities for the team. </li><li>Build internal relationships to resolve issues through collaboration, focusing on procedures and outcomes. </li></ul><p></p><p></p><p><b>About the Team  </b> </p><ul><li>You’ll be reporting to the Manager, People Operations, based in US.</li><li>You’ll be part of our People Operations team, within our highly respected global Human Resources department, which includes team members across the US, UK, EU, and APAC regions.</li><li>The team culture is dynamic, creative, and supportive – excellence, integrity, and care are in our DNA.</li></ul><p></p><p></p><p><b>Hours of Work  </b></p><p>This is a permanent full-time position at 40 hours a week (35 hours during July and August). The position is hybrid going to our office in Barcelona (next to Sagrada Familia) 2-3 times per week.</p><p></p><p></p><p><b>What we can offer</b> </p><ul><li>Active volunteering community, with 40 annual paid hours of volunteering time.</li><li>Private Health and Life &amp; Disability insurances.</li><li>Tax-free benefits (Ticket Restaurant scheme, kindergarten and transport cards).</li><li>Language classes (Catalan, Spanish and English).</li><li>Global and dynamic employee base (more than 20 nationalities).</li><li>30 working days holidays</li></ul><p></p><p><span>At Clarivate, we are committed to providing equal employment opportunities for all</span> <span> </span><span>qualified </span><span>persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.</span></p>