Salesforce Systems Coordinator

<p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>Job Description</strong></span></p> <p>&nbsp;</p> <div><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">The Salesforce Systems Coordinator is responsible for the administration, support, and ongoing optimization of Salesforce and related systems to ensure reliable, secure, and effective use across the organization. This role partners closely with technical teams, functional stakeholders, and external vendors to support system enhancements, resolve issues, maintain data integrity, and deliver reporting and dashboards that support marketing, recruiting, admissions, advising, and student success initiatives.</span></div> <p>&nbsp;</p> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>Job Responsibilities</strong></span></p> <ul> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Administration &amp; User Support</span> <ul> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Serve as system administrator for Salesforce and related products.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Manage users, permissions, profiles, security settings, reports, dashboards, workflows, and automations.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Provide user support, training, documentation, and troubleshooting.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Conduct system audits, prepare for releases, evaluate new features, and maintain documentation.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Coordinate new development requests and enhancements with technical and functional teams.</span></li> </ul> </li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">System Maintenance &amp; Issue Resolution</span> <ul> <li