Senior Director, HR Technology and Digital Innovation

Job Description

General Summary:

The Senior Director, HR Technology and Digital Innovation leads the strategic transformation of HR technologies and HR data platforms at Vertex. This role is responsible for architecting and executing a forward-looking digital roadmap that integrates AI, automation, and analytics to enhance employee experience, operational efficiency, and data-driven decision-making across the HR function. This role will lead a team responsible for architecture, design, development, support and future roadmaps for HR applications. These systems include as examples Workday, Cornerstone, GoodTime or a new Digital Assistant. The Senior Director, HR Technology and Digital Innovation will collaborate with senior leaders and other key stakeholders across several areas of the business to identify, prioritize and deliver technology solutions in support of their goals and objectives.

Key Duties and Responsibilities 

• Partner with business stakeholders across Human Resources in order to manage and prioritize the technology portfolio and continually build the future roadmap 

• Build and strengthen relationships with key stakeholders - become a trusted partner and have an ongoing, significant impact towards meeting strategic business goals 

• Present ideas and forward-looking plans to, and engage directly with, cross-functional senior leaders on regular basis 

• Direct and lead a group of 7 Vertex team members (four direct reports), plus a managed services team of support engineers, developers, and systems analysts 

• Oversee a portfolio of projects, programs, releases and system enhancements, assuring quality and timeliness of delivery while remaining within allocated budget limits 

• Proactively offer innovative technologies, solution ideas, and potential business process improvements in pursuit of driving efficiencies and meeting business needs 

• Enhance and improve internal processes and procedures related to demand management, resource management, project delivery, platform releases and ongoing operational support 

• Manage relationships with our strategic software vendors and service providers 

• Provide day-to-day support and maintenance for Workday and other applications, ensuring maximum uptime, high performance, and excellent customer service 

• Ensure compliance with data privacy, security, and regulatory requirements across all HR systems and platforms. 

• Work closely with Data Privacy, Security, Compliance, Internal Audit and Quality Assurance groups as needed to ensure compliance with Sarbanes-Oxley (SOX) and GxP regulations, as well as our DTE (Data Technology and Engineering) system lifecycle  

• Participate as a member of the G&A and Enterprise Systems Leadership Team, driving overall strategy for the team  

• Develop and lead the enterprise-wide HR technology strategy, including system architecture, data governance, and integration frameworks. 

• Drive innovation through the adoption of AI, machine learning, and automation tools to optimize HR operations and employee services. 

• Oversee the implementation and continuous improvement of core HR systems (e.g., Workday, analytics platforms, AI platforms and other Sa