Gift Shop/Pro Shop Coordinator Optional

Gift Shop/Pro Shop Coordinator works 4 hours/week - shift flexible per your needs! Pick between 830a-9p M-Th, Friday 830a-8p, Sat/Sun 830a - 5p. 

Works at TriHealth Fitness and Health Pavilion Montgomery, OH. Oversees the volunteers, also responsible for merchandise displays, sales, buying and selling merchandise to our members, team members, and community members. 

Gift Shop Coordinator is responsible for overall sales, profitability, purchasing, customer service, visual strategies, marketing, operations and inventory management of the Gift Store. The Coordinator provides leadership and guidance to gift store volunteers that creates an environment focused on customer satisfaction, maximum productivity, and profitability. Responsibilities are performed with considerable independence and reviewed periodically

Job Requirements:

High School Diploma or GED (Required) 
Supplemented by courses in merchandising and business administration (Required)
2 - 3 years experience considerable experience in supervisor work and in sales and buying for retail (Required)
Merchandising techniques 
Store display 
Inventory management 
Selling methods 
Retail management 
Promotion and Marketing methods 
Merchandise buying procedures 
Product Market values 
Administrative procedures 
Personnel management and supervision

Job Responsibilities:

Organizes plan for the display and presentation of merchandise with consideration to established marketing plan and for effective support of sales; changes displays regularly with a consideration to buying audience and season; supervises and works with staff stocking and displaying merchandise. 
Serves as buyer, meeting with vendors and product representatives to select marketable goods and gifts appropriate to the potential buying audience, season of the year and recognized customer demand. 
Supervises and coordinates the work of assigned staff; plans staff work schedules according to projected business levels. 
Supervises and participates in inventory of merchandise and stock, extends and prices inventory for use in preparation of the monthly operating statement. 
Supervises cashiering and receipting the sale of merchandise by cash, charge, payroll deduction, and interdepartment transactions and performs such duties as required; maintains sales records and makes daily reports. 
Supervises daily operation of a gift shop; meets, greets and assists public in selecting gifts and other merchandise; supervises staff also engaged in service to the public, selling, and assisting buyers.

Working Conditions:

Climbing - Rarely 
Hearing: Conversation - Consistently 
Hearing: Other Sounds - Frequently 
Lifting 50+ Lbs. - Rarely 
Lifting Pulling - Frequently 
Pushing - Frequently 
Reaching - Frequently 
Sitting - Frequently 
Standing - Frequently 
Stooping - Occasionally 
Talking - Consistently 
Use of Hands - Consistently 
Color Vision - Occasionally 
Visual Acuity: Far - Frequently 
Visual Acuity: Near - Consistently 
Walking - Frequently

TriHealth SERVE Standards and ALWAYS Behaviors

At TriHealth, we believe there is no responsibility more important than to SERVE our patients, our communities, and our fellow team members. To achieve our vision and mission, ALL TriHealth team members are expected to demonstrate and live the following:

Serve: ALWAYS... 
• Welcome everyone by making eye contact, greeting with a smile, and saying "hello" 
• Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist 
• Refrain from using cell phones for personal reasons in public spaces or patient care areas

Excel: ALWAYS... 
• Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met 
• Offer patients and guests priority when waiting (lines, elevators) 
• Work on improving quality, safety, and service

Respect: ALWAYS... 
• Respect cultural and spiritual differences and honor individual preferences. 
• Respect everyone's opinion and contribution, regardless of title/role. 
• Speak positively about my team members and other departments in front of patients and guests.

Value: ALWAYS... 
• Value the time of others by striving to be on time, prepared and actively participating. 
• Pick up trash, ensuring the physical environment is clean and safe. 
• Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste.

Engage: ALWAYS... 
• Acknowledge wins and frequently thank team members and others for contributions. 
• Show courtesy and compassion with customers, team members and the community