Strategic Operations Manager, Technical Solutions

<h2>Alloy is where you belong!</h2> <p><span style="font-weight: 400;">Alloy helps solve the identity risk problem for companies that offer financial products by enabling them to outpace fraud and confidently serve more people around the world. Over 800 of the world’s largest financial institutions and fintechs turn to Alloy to take control of fraud, credit, and compliance risk, and grow with the clearest picture of their customers.</span></p> <p><span style="font-weight: 400;">Through our values: Be Bold, Go Fast, Collaborate, and Celebrate Our Differences, we are creating a workplace where you can grow, thrive, and belong. See how we’ve been continuously recognized and named one of <a class="c-link" href="https://www.inc.com/profile/alloy" target="_blank" data-stringify-link="https://www.inc.com/profile/alloy" data-sk="tooltip_parent">Inc. Magazine’s Best Workplaces</a>,&nbsp;<a class="c-link" href="https://www.forbes.com/companies/alloy/?list=americas-best-startup-employers&amp;sh=55c076453c61" target="_blank" data-stringify-link="https://www.forbes.com/companies/alloy/?list=americas-best-startup-employers&amp;sh=55c076453c61" data-sk="tooltip_parent">Forbes America’s Best Startup Employers</a>,&nbsp;<a class="c-link" href="https://www.americanbanker.com/list/best-places-to-work-in-fintech" target="_blank" data-stringify-link="https://www.americanbanker.com/list/best-places-to-work-in-fintech" data-sk="tooltip_parent">Best Fintech to Work for by American Banker</a>, year after year.</span></p> <p><span style="font-weight: 400;">Check out our investors and read more about us <a class="c-link" href="https://www.alloy.com/about" target="_blank" data-stringify-link="https://www.alloy.com/about" data-sk="tooltip_parent">here</a>.</span></p> <h2>About the team</h2> <p>We're seeking an Operations Manager to work directly with our Technical Solutions organization to build cross-functional programs and processes, solve complex operational challenges, and enable scalability and excellence. Technical Solutions at Alloy encompasses Solutions Engineering, Implementation Management, Technical Account Management, Technical Support, and Solutions Architecture.</p> <p>This role sits within Alloy's centralized Operations function — which serves as the strategic and operational backbone for Product, Engineering, and Technical Solutions — and owns the Technical Solutions vertical end-to-end. This is a role for someone who thinks in systems, builds from scratch, and thrives at the intersection of strategy and execution.&nbsp;</p> <p>Alloy o