Senior Real Estate Operations Consultant

We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more – in our careers and in our communities.

Job Description Summary:

The individual in this position is responsible for assisting in the operations of the OHREG team in the management of OhioHealth’s ambulatory building portfolio. This may include the responsibility of overseeing all vendor contracts, ensuring accreditation compliance, maintenance and upkeep of the work order system, executing the RFP process and supporting projects as needed. This position will report on various metrics and KPIs for the entire Real Estate Group.

Responsibilities And Duties:

45%
Partners with department and hospital leadership to develop operational strategies and programs to support regulatory compliance, service delivery models, Environmental Health/Safety and disaster preparedness and quality assurance. Uses data and metrics to monitor and maintain appropriate staffing levels, use of overtime and meets productivity goals. Interacts and collaborates extensively with department leadership with the implementation of system, facility and departmental needs, goals and strategic initiatives. Identifies, develops and implements protocols, policy and procedures as well as measurement tools that monitor the effectiveness of initiatives, regulatory compliance, patient satisfaction, patient safety and department management plans. Ensures and documents regulatory compliance, work standards, codes and safety regulations. Develops and implements protocols for compliance of all areas of responsibility including, but not limited to utility management, life safety, and code compliance with all authorities having jurisdiction. Responsible for safety functions including emergency preparedness, disaster recovery and business continuity. Provides facilities management, including planning and oversight of short and long-term facilities projects, and acts as a liaison during design and the construction phase for facilities.
55%
. Monitors workflow and work order completion using analytical data from the maintenance management system to improve productivity and customer service. Uses data and metrics to monitor and maintain appropriate staffing levels, productivity targets and meets overtime targets. Works to assure compliance with ongoing continuing education requirements for department staff. Provides input during the design and construction phases of projects to ensure facilities standards are followed. Does customer service recovery when needed, and analyzes root cause to prevent scheduling errors, delays or defects. Identifies, develops and implements protocols and measurement tools that monitor the effectiveness of initiatives, regulatory compliance, patient satisfaction, patient safety and department management plans. Provides facilities management support including planning and oversight of short and long-term facilities projects and is a liaison for building services. Meets regularly with customers to maintain positive business relationships, and eliminates barriers. Represents department during the construction process, construction meetings and during project punch-out and commissioning.

Minimum Qualifications:

Bachelor's Degree

Additional Job Description:

• Bachelors’ degree (B.A.) from a four-year college or university; or three to five years related experience and/or training; or equivalent combination of education and experience.   
• Must have reliable transportation and hold a valid driver’s license.  
• Successfully pass a criminal and credit background check.  

SPECIALIZED KNOWLEDGE

• Proficient in Microsoft Office including Word, Excel, and Outlook.  
• Experience with MRI and work order platforms preferred.