Senior Employee Relations Partner
LabcorpAbout the role
Employee Relations Senior Partner (Remote
At LabCorp, you are part of a journey to accelerate life-changing healthcare breakthroughs and improve the delivery of care for all. You’ll be inspired to discover more, develop new skills and pursue career-building opportunities as we help solve some of today’s biggest health challenges around the world. Together, let’s embrace possibilities and change lives!
Major Tasks:
Works with leaders on complex ER cases with minimal supervision
Handles investigations into sensitive matters including but not limited to; violations of Labcorp’s Anti-Harassment, EEO, Code of Conduct, Compliance, Conditions of Employment, Workplace Violence policies, gross misconduct, theft, or violation of federal, state, or local law
Provides coaching and guidance to leaders on workplace concerns that require ER support; may not always work a matter to close – at times will provide coaching and then transition a case to another team member for follow up and close out
Advises on formal processes in accordance with Labcorp policies and appropriate regulatory guidelines. (i.e., attendance issues, failure to follow SOPs, quality issues, investigations, and performance matters) and local labor laws
Participates and may lead employee relations projects and activities
Coordinates information with other ER team members to ensure compliance with federal state and local country requirements
Preparation of delivery of training for leaders based on insights gained from case metrics
Works with the metrics team to supply additional intelligence around case numbers for their business unit in order to inform ER interventions and recommend solutions
May be required to work across the global team as appropriate
Experience/skills required:
Proven HR experience and 5 years specifically of employee relations experience required
Good sound knowledge of relevant employment and labor laws
Coaching, mentoring and training leaders with strong leadership capabilities highly preferred
High level complex ER case summary experience both written and verbal
Ability to maintain confidentiality with sensitive issues
Proven customer service focus and organizational skills; ability to prioritize issues that are time sensitive
Excellent interpersonal skills with demonstrated patience, tact, and respect
Exceptional verbal, written, and presentation communication skills
Ability to conduct a thorough and complete investigation and train others on investigative process
Ability to summarize cases succinctly and give case reviews if required (to peers/legal/ER leaders) in order to make recommendations to the business
Education/skills required:
Undergraduate degree in business, law, human resources, or related subject is preferred
Appropriate HR Certification is preferred (PHR, SPHR, GPHR, CIPD, etc.)
Experience/skills preferred:
Awareness of multiple HR disciplines and processes (i.e., compensation, benefits, talent acquisition).
Familiarity with case management tools and Microsoft Office
Familiarity with Labcorp policies and ability to refer managers and employees to relevant policies, tools, documents, etc.
Strong problem-solving skills with minimal guidance required. Flexibility
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