Description

The Model Management and Optimization (MMO) team within Risk Management’s BSA Operations Department is primarily responsible for the development and maintenance of all products, models, and business intelligence used for BSA/AML and OFAC compliance. In addition to continuously improving Customer Risk Management, Transaction Monitoring, and Name Screening Programs, MMO is also responsible for management information systems and user developed tool functions such as ongoing model performance metrics (effectiveness), customer behavior and transaction channel monitoring, operational forecasting, key performance and risk indicator monitoring, and data integrity control monitoring. MMO serves as the primary conduit for cross functional communication within BSA Operations and assists the Department within strategic planning, tactical execution, and budget/forecasting tasks. Through these responsibilities, MMO works closely with BSA/AML and OFAC Leadership Teams, Information Technology, Model Risk Management, Segment Risk, Internal Audit, product groups, and lines of business stakeholders.

The AML Product Manager job profile provides multi-faceted support for BSA Operations Leadership and Management Team. The AML Product Manager profile is intended to be a management and program/project planning path option for product analysis/support.

Summary:

The Model Management and Optimization (MMO) team within Risk Management’s BSA Operations Department is primarily responsible for the development and maintenance of all products, models, and business intelligence used for BSA/AML and OFAC compliance. In addition to continuously improving Customer Risk Management, Transaction Monitoring, and Name Screening Programs, MMO is also responsible for management information systems and user developed tool functions such as ongoing model performance metrics (effectiveness), customer behavior and transaction channel monitoring, operational forecasting, key performance and risk indicator monitoring, and data integrity control monitoring. MMO serves as the primary conduit for cross functional communication within BSA Operations and assists the Department within strategic planning, tactical execution, and budget/forecasting tasks. Through these responsibilities, MMO works closely with BSA/AML and OFAC Leadership Teams, Information Technology, Model Risk Management, Segment Risk, Internal Audit, product groups, and lines of business stakeholders.

The AML Product Manager job profile provides multi-faceted support for BSA Operations Leadership and Management Team. The AML Product Manager profile is intended to be a management and program/project planning path option for product analysis/support.  The AML Product Manager owns complex regulatory-related product capabilities, ensuring that the customer experience and business goals remain at the forefront of process, technology, and data planning workstreams. This role will be engaged in all aspects of product delivery, from defining and documenting requirements to ensuring the success of the final product delivery.

Duties & Responsibilities:

• Bring to market complex, customer-driven products and services to serve BSA/AML and OFAC programs. Assignments may include due diligence, sanctions screening, transaction monitoring, alert and case workflow management, Management Information System/User Developed Tools, and modeling.
• Prioritize customer needs and manage product feature sets to deliver product enhancements that meet or exceed customer expectations.
• Represent the customer and business goals while working with technology stakeholders to deliver products.
• Manage the product lifecycle from intake/requirements gathering through production and release.
• Coordinate with Product Owners, Product Analysts, and Development Teams to develop and refine business scope, requirements, feature definitions, acceptance criteria, and test strategies.
• Work with internal design teams to create user experience options for products.
• Work with systems vendor, technology, retail, marketing, and customer service partners to ensure successful delivery of digital services.
• Maintain information on service performance and application metrics, for analysis and reporting to management.
• Provide transparency to business and technology leadership on project status and product development issues.
• Understand complex processes and systems in