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The Traffic Controller – Forecourt Operations plays a critical role in ensuring the safe, efficient, and organized flow of vehicles and pedestrians in front of the Wexner Medical Center – James and NT Forecourt. This individual supports valet and shuttle operations, provides clear directions to patients and visitors, and maintains unobstructed access to designated medical center entrances. The role requires consistent professionalism, awareness of surroundings, and outstanding customer service. 

Job Details

• Lead Traffic Controller - OSU Wexner Medical Center

• Starting pay $22/hour

• Supervisory experience preferred

Compensation: Towne Park is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate’s job-related skills, experience, education or training, and location. The hourly base pay range for this position is $22 per hour.

Schedule: The potential work schedule for this position is weekdays, weekends, all shifts.

Benefits: Employees are eligible to enroll in medical, dental, and vision insurance, accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits. Employees are provided company-paid basic life and AD&D insurance as well as short-term and long-term disability. Employees are also able to enroll in the company’s 401k retirement savings plan.

Paid Time Off: Employees accrue 0.0654 hours of PTO per hour worked up to a maximum of 136 hours per calendar year. Employees receive 6 paid holidays throughout the calendar year and employees accrue up to a maximum of 4 paid floating holidays per calendar year.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

SUMMARY 

The Traffic Controller – Forecourt Operations plays a critical role in ensuring the safe, efficient, and organized flow of vehicles and pedestrians in front of the Wexner Medical Center – James and NT Forecourt. This individual supports valet and shuttle operations, provides clear directions to patients and visitors, and maintains unobstructed access to designated medical center entrances. The role requires consistent professionalism, awareness of surroundings, and outstanding customer service. 

ESSENTIAL FUNCTIONS 

Reasonable accommodations may be made to enable individuals with disabilities to perform all functions.   

Descriptive Statement(s)  

% of Time  

Directs all incoming vehicles to proper drop-off, valet, or parking zones. Ensures the forecourt remains clear of idling or unauthorized vehicles and communicates with drivers in a friendly, respectful manner. 

25 

Provides verbal directions, answers questions, and offers general assistance to patients and guests. Maintains courteous and professional communication at all times. 

35 

Supports valet team by acting as a spotter for vehicles returning to or departing from entrances. Communicates clearly with valet drivers and pedestrians to prevent congestion and ensure safety. 

15 

Monitors pedestrian and vehicle interactions to reduce risk and support hospital access. Ensures access for ambu