Director Digital Technology - Strategic Finance (FP&A)

Company Description

At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you. 

With more than 7,700+ customers, we serve approximately 85% of the Fortune 500®, and we're proud to be one of FORTUNE 100 Best Companies to Work For® and World's Most Admired Companies™.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.

Job Description

About Digital Technology:

We’re not yesterday’s IT department, we're Digital Technology. The world around us keeps changing and so do we. We’re redefining what it means to be IT with a mindset centered on transformation, experience, AI-driven automation, innovation, and growth.

We’re all about delivering delightful, secure customer and employee experiences that accelerate ServiceNow’s journey to become the defining enterprise software company of the 21st century. And we love co-creating, using, and highlighting our own products to do it. 

Ultimately, we strive to make the world work better for our employees and customers when you work in ServiceNow Digital Technology, you work for them. 

Director - Digital Technology - Product Management - Strategic Finance (FP&A) will be responsible to: 

• Provide technology leadership and drive Strategic Finance (FP&A) technology transformation roadmap and execution in the fast paced environment
• Bring 'out of box' thought leadership to take Strategic Finance (FP&A) to the next level of process efficiency and automations to scale us thru our next phase of growth
• Partner with senior leadership on business side in setting strategic direction & OKRs (Objectives and Key Results), ensuring the efficiency of core processes and aligning with ServiceNow enterprise technology direction
• Operate in a 'Product Mindset' mode that puts strategic finance (FP&A) users and their customers at the center of all programs, processes and systems design, delivering best in class experiences to achieve set OKRs (Objectives and Key Results) 
• Collaborate with stakeholders to drive business process and technology transformation for strategic finance (FP&A) at enterprise level
• Effectively initiate, plan, schedule, control, lead and deliver multiple complex and high priority initiatives by collaborating with stakeholders across the organization and building effective business partnerships.
• Influence and drive System Integrators (SI) strategy and approach to cater to deliver business objectives through technology initiatives
• Lead, direct and conduct, as applicable, various business workshops to drive business process assessments, requirements, standardization
• Partner with business and enterprise & solution architecture group to select right technology platform and solutions for strategic finance (FP&A). Take effective buy vs. build decisions based on the business requirements and products available in the market place.
• Keep leadership updated by providing regular reports on various initiatives and OKRs progress.
• Lead and continue to develop a team of techno-functional professionals across multiple locations and time zones ensuring continuous qualitative delivery and maximizing systems effectiveness
• Inspire and motivate team to set the bar higher, take appropriate risks, take ownership & accountability
• Remove roadblocks, close gaps, manage/mitigate risks to ensure delivery on time and on budget

Qualifications

• 15 + years’ experience in IT including at least 5+ years of management experience
• Extensive experience leading enter