The Challenge

The Qualtrics Revenue Operations Team is looking for a system administrator to oversee our Partner Relationship Management (PRM) portal and to support our channel program needs. 

This role supports the Partner Ecosystem & Sales organizations by ensuring a sublime partner experience and seamless internal process via our PRM system, run on Impartner. You will drive alignment across internal organizations as well as communication across internal stakeholders in the Services, Sales, Ecosystem, Legal, Finance, Marketing & Engineering departments. You will prioritize and execute on portal and channel program development requests, simplify processes, increase partner & user satisfaction and system adoption both internally & externally. 

If you have a Bachelor’s Degree and 0-2 years of relevant experience, this could be a great next step for your career! This role can be based out of any of our office locations in the United States (Provo, UT; Seattle, WA; Dallas, TX; Chicago, IL; Raleigh, NC; Washington D.C.)

A Day in the Life

• Overall administration of our PRM system run on Impartner
• Manage technical workflows & syncs on the platform
• Maintain accurate Partner Account data
• Drive for a best in class Partner Experience on our partner portal
• Report on PRM ROI, metrics, and updates to internal stakeholders
• Orchestrate stand up meetings for the PRM
• Prioritize development requests/needs across cross-functional groups
• Act as main POC to software provider/QBR meetings
• Document all maintenance & infrastructure architecture for the PRM
• Operationalize & improve process for new & existing channel programs & lead registration
• Build processes to track partner attainment and execution to expand the channel ecosystem.

Requirements

• Completed Bachelor’s degree required
• Impartner certified or former systems administration experience preferred
• Excellent program management & stakeholder management
• Ability to coordinate across multiple departments
• Ability to multitask
• Comfortable working in ambiguity
• Proficiency in Excel & Tableau preferred
• Prior Salesforce experience is a plus

 

What differentiates us from other companies

• Work life integration is deeply meaningful to us - we have frequent office events, team outings, and happy hours.
• We take pride in our offices design aiming at cultivating creativity from our rooftop views to an open and collaborative work space.
• On top of standard benefits package (medical, dental, vision, life insurance, etc) we provide snacks, drinks, and free lunches in our office.

 

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