Director, Operations

Department

Booth Leadership Development for MBA Programs

About the Department

The University of Chicago Booth School of Business is the second-oldest business school in the U.S. and second to none when it comes to influencing business education and business practices. Since 1898, the school has produced ideas and leaders that shape the world of business. Their rigorous, discipline-based approach to business education transforms students into confident, effective, respected business leaders prepared to face the toughest challenges.

Chicago Booth has the finest set of facilities of any business school in the world. Each of the four campuses (two in Chicago, one in London, and one in Hong Kong) reflects the architectural traditions of its environs while offering a state-of-the-art learning environment.

Chicago Booth is proud to claim:
-an unmatched faculty.
-degree and open enrollment programs offered on three continents.
-a global body of nearly 56,000 accomplished alumni.
-strong and growing corporate relationships that provide a wealth of lifelong career opportunities.

As part of the world-renowned University of Chicago, Chicago Booth shares the University's core values that shape the distinctive intellectual culture. At Booth, they constantly question and test ideas, and seek proof. This extraordinarily effective approach to business leads to new ideas and innovative solutions. Seven of the Booth faculty members have won Nobel Prizes for these ideas - the first business school to achieve this accomplishment. For more information about the University of Chicago Booth School of Business, please visit: http://www.chicagobooth.edu/.

Job Summary

The Leadership Development Office (LDO) for MBA Programs oversees a portfolio of developmental programs at the Booth School of Business. This includes an experiential class (LEAD) required of Full-Time, Evening, and Weekend MBA students. Other program offerings for the LDO include classroom-based instruction, experiential workshops and events, managing student leadership roles, alumni speakers and panels, and coaching. The LDO supports students in all MBA programs (Full-Time, Evening, Weekend, and Executive MBA) and Specialized Masters programs (Masters in Management and Masters in Finance) at Booth.

Each LDO team member plays a lead role in designing and delivering particular programmatic offerings. Additionally, each team member contributes to our full complement of programs through activities such as workshop and event facilitation, classroom instruction, and individual and team coaching. Finally, each team member owns a set of administrative responsibilities necessary to the success of the Office. All team members are part of a group that collectively manages all office activities.

The Director of Operations is a senior leader on the team, and the only staff member in addition to the executive director whose responsibilities span the entire office, comprising a team of 16 staff, supporting students’ leadership and professional development needs across six different degree programs. This role deals with big picture strategic and developmental goals for the office in addition to driving operational excellence, managing Operations staff, organizing communications, and ensuring detailed execution. As a leader within the team and a strategic partner to the executive director, the Director innovates and adapts processes to suit the team and the unique needs of the office and collaboratively guides the team in team development and collective learning.

Responsibilities

• Leads and directs operational support for all LDO developmental programs, with a particular focus on ensuring an excellent student experience in classes, co-curricular programming, and coaching opportunities across a wide array of degree programs, including but not limited to Full-Time, Evening, Weekend, and Executive MBA programs and specialized Masters programs.
• Assumes responsibility for planning and executing certain LDO events and programs, such as supporting program design, delivering content, managing contracts and vendor relationships, running marketing and communications, tracking engagement and impact, etc.
• Takes ownership of class modules and program elements by collaborating with LDO colleagues to establish relevant learning goals, deliver relevant content to student, and design experiences to support the goals.
• Develops, guides, and helps lead activities to define, refine, and execute the office’s strategic vision and strengthen team culture and collective learning.
• Manages a team of operations staff. This includes hiring and managing team members and building a team that is creative, responsible, flexible, committed, and capab