Editorial Director

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services.  Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results.  We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions.  Join our dynamic team and make your mark on the payments technology landscape of tomorrow. 

Primary Objective/Purpose of the Job

Global Payments seeks an Editorial Director to support the business. You are a people manager, an editor, a writer and a collaborative team member who will oversee the implementation of the editorial calendar and development of content for our owned channels–web, blog, email, and social–and for sales enablement. You are a self-starter, focused on driving projects forward while being open and comfortable with iteration and feedback. You have an eye for detail and accuracy.

Responsibilities

• Manage and coordinate internal and outsourced content resources, serving as their primary point of contact

• Ensure the delivery of high-quality content that aligns with business and marketing objectives, adhering to voice, style and brand guides, and utilizing SEO best practices

• Manage the content production calendar, coordinating writing assignments, ensuring content is completed on time, on scope and on budget

• Supervise all stages of content production and review, from concept to publication (ideation, briefing, outline, review, design, production and publication)

• Edit and proof all content created by the team or contributed by others

• Monitor and report on key performance metrics

• Update guidelines, share best practices and train writers (internal and external) on style, tone, and brand guidelines

• Collaborate as needed with broader team members

• All other duties as assigned

Knowledge and Skill Required

• Excellent interpersonal, leadership and organizational skills

• Excellent verbal and written communication skills 

• Eye for detail, ensuring material is accurate, error-free, matches tone and style, and uses correct grammar and punctuation rules  

• Deadline-oriented with strong time and project management skills 

• Management experience, comfortable providing direction and feedback to others

• Collaborative team member, confident in sharing insights and ideas with internal and external stakeholders

• Understand products, requirements and specific needs for our audience and industry 

Experience

• 5-7 years of experience writing, editing and proofreading B2B content and copy

• Fintech, payments, finserv background strongly preferred 

• 3-5 years of management experience, including agencies and freelancers

• Experience using reporting and analytics tools to monitor and optimize content performance, and a solid understanding of SEO is a plus

Education

• Bachelor’s degree in communications, journalism, marketing or a related field

Physical Requirements

• This role requires sitting for long periods of time

The above statements describe the general nature and level of work being performed by  people assigned to this job.  They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of team members so classified. The Company retains the right to change or assign other duties to this position.  Differences in job requirements may vary between locations and facilities. An employee must be able to perform the essential functions of the position satisfactorily, and if requested, a reasonable accommodation will be made to enable qualified persons with known disabilities to perform the essential functions of their job, where doing so would not result in an undue hardship or cause a direct threat to workplace safety.

Global Payments Inc. is an equal opportunity employer.

Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department.