IT Supervisor or Manager, Finance Application Support (Hybrid - Dallas or Houston, TX)

Company Description

Work with Us. Change the World.

At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.

There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.

We're one global team driven by our common purpose to deliver a better world. Join us.

Job Description

AECOM is seeking a IT Finance Application Support Supervisor or Manager to join our Corporate Enterprise Applications (IT) team.

This position will offer flexibility for hybrid work schedules to include a combination of both in-office presence and telecommute/virtual, to be based in either Dallas or Houston, TX.

This position will be responsible for support, development and implementation of applications that support AECOM finance business users, particularly in the Record-to-Analyze (R2A) functions.  Coordinating with AECOM business stakeholders and 3rd party resources, this position serves as the primary contact point and liaison with business user communities.  Work with global/regional executive teams and business stakeholders to establish priorities and requirements for those applications that support their functions. 

Primary Responsibilities

• Serve as AECOM technology lead/SME for business users across financial enterprise applications.
• Assist and advise in troubleshooting working with internal and 3rd party support resources as needed.
• Oversee the design, development, testing, implementation, and support of internal software and database applications, and coordinate across the enterprise as needed
• Manage internal and 3rd party resources to ensure assigned tasks are completed accurately and on-time.
• Timely escalation of issues and measure against SLAs
• Provide support metrics and dashboards for key enterprise systems (Tier-1, Tier-2, Tier-3 systems)
• Guide the business in formulating requirements and priorities; establish and oversee the implementation of appropriate business logic
• Identify and evaluate the impact of proposed or requested major changes to existing financial systems, modify them as necessary for cross-enterprise commonality and efficiency, and prepare them for assignment and execution after establishing appropriate priorities in conjunction with business management
• Responsible for communicating outages and other key messages to the user community
• Analyze business requirements and functional change requests; identify omissions and errors in requirements; recommend optimum approach and develop systems and/or applications design for approved projects
• Ensure that the team maintains clear communications with all channel partners, and that all due-dates and commitments for project proposals and documentation are satisfied
• Oversee and monitor all team workflow, task assignment, and tracking of projects and commitments, and maintenance/archiving of all associated supplemental support materials, presentations and documentation.
• Coordinate appropriate user training and development of associated supplemental materials, presentations and documentation
• Keep current with the latest versions of applications software, techniques and practices

Qualifications

Minimum Requirements:

For Supervisor:

• Bachelor’s degree in Business, Management Information Systems, Accounting, Computer Science or IT related fields plus at least 6 years of relevant experience including implementing or supporting Oracle financial applications, or demonstrated equivalency of experience and/or education

For Manager:

• Bachelor’s degree in Business, Management Information Systems, Accounting, Computer Science or IT related fields plus at least 8 years of relevant experience including implementing or supporting Oracle financial applications, or demonstrated equivalency of experience and/or education

As well as:

• Strong knowledge of Oracle ERP and financial reporting systems (Cognos, Hyperion/FCCS)
• In-depth experience with global finance, project costing and operations
• Strong database and SQL skills, knowledge of the principl