Customer Master Data Specialist

Working Location: PENNSYLVANIA, CENTER VALLEY 

Workplace Flexibility: Hybrid

 

For more than 100 years, Olympus has focused on making people’s lives healthier, safer and more fulfilling. ​​

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Every day, we live by our philosophy, True to Life, by advancing medical technologies and elevating the standard of patient care so people everywhere can fulfill their desires, dreams, and lives.

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Our five Core Values empower us to achieve Our Purpose: 

 

Patient Focus, Integrity, Innovation, Impact and Empathy. 

 

Learn more about Life at Olympus.

 

 

Job Description

The Customer Master Data Specialist orchestrates and executes master data delivery across the enterprise by coordinating with the Data Custodians, Data Stewards and Data Domain Owner(s).  The core responsibilities are to ensure that all relevant data is properly organized, consistent and accessible across multiple business functions, systems and applications.  Additional responsibilities include defining and enforcing policies and procedures for managing data, collaborating in data quality initiatives, and ensuring data security and usage across the Olympus ecosystem.

This role will work with the Data Owner Lead (Domain) to manage the data flows, maintain the metadata catalogue between business domain(s), processes and IT solutions. The Customer Master Data Specialist (Domain) will help drive forward continuous improvement of data management standards, engage with various stakeholders, and ensure compliance with all data related governance and assurance policies, processes, and protocols.

Job Duties

• Data Management Responsibilities
  • Work with the Data Lead (Domain) to drive the end-to-end process for managing master data, including but not limited to: Create and maintain reusable frameworks for data ingestion, validation, standardization, normalization, and transformation. Implementing corrections, updates, improvements, and enrichment of master data. Contribute to the design and development of actionable reporting that monitors and identifies data requirements, challenges, and opportunities.
  • Contribute to data management optimization activities and make improvement recommendations such as: Proposing and planning initiatives for process optimization. Ensure data services are operated, monitored, supported, and maintained. Document and maintain data map(s) and dataflows within the MDM organization and advises on contextualized data to create business reporting. Contribute to data flow optimization between data domain and consumers. Collaborate cross-domain to create relevant SLAs and KPIs across business domains, providing advice on how to leverage master data to support strategic initiatives and goals.
• Data Governance Responsibilities
  • Drive implementation of formal data governance practices by working closely with business and technology domains to ensure harmonization of data across business lines.
  • Participate in business risk & impact assessment for all initiatives.
  • Work with the Data Lead(s) (Domain) to develop data governance, quality, and security policies and practices to ensure the integrity, security, safety, and availability of all forms of data and data structures.
  • Ensure compliance with data related policies, roles and responsibilities and adoption of requirements.
  • Ensure classification of data/metadata adheres to internal and external regulations.
  • Design and implement solutions to ensure data consolidation and cleansing from across the organization into a single, consistent data storage platform.
• Master Data Management Responsibilities
  • Work with MDM tools for ingestion, cleansing of erroneous and distribution of product/customer/supplier master data, while adhering to data quality standards.
  • Responsible for ensuring product/ customer data generated is of the appropriate quality t