Senior Enterprise Data Architect

Who We Are  

Oncourse Home Solutions (OHS) is a people-centric, $450M organization that is owned by private equity firm, Apax Partners operating under the brands American Water Resources, Pivotal Home Solutions and American Home Solutions. We do what is right for our people so they can do their best when serving our 1.8+ million customers across the U.S. Our mission is to create lasting value for our customers and our partners by helping homeowners navigate the unexpected, reduce costs, and make homeownership enjoyable for all. Our vision is to make our products and services accessible to our customers and our partners by becoming the most trusted and reliable home solutions organization in the market. We are committed to fostering an environment that embraces diversity in all forms, where our employees, customers and partners feel valued, respected, and supported. 

As a US-based warranty provider, we provide expertise in safety and homecare to our customers. Our integrated solutions meet customer needs both inside and outside the home. Inside the home we protect critical aspects of home function such as plumbing, heating and cooling, appliances, power surges, hot water heater, and interior electrical. Outside the home we provide protection for critical lines (water, gas, wells, sewers, electric and septic). We primarily go to market B2B2C, partnering mostly with water/gas/electric utilities and municipalities to offer our product leveraging their brand for marketing and often adding our subscription fee to the water/gas/electric bill itself. When our customers need help with home maintenance, repair, or coverage, OHS is there. This is what it means to be an ‘Oncourse SUPER’—Successful, United, Progressive, Empathetic, Reliable. SUPERs get it done. We sweat homeownership so our customers and partners don’t have to.

As an equal opportunity employer, our employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion, age, sex (including pregnancy), sexual orientation, gender identity, national origin, ancestry, marital status, parental status, mental or physical disability, military or veteran status, or any other basis protected by federal, state, or local law. Oncourse Home Solutions is committed to recruiting and retaining talented applicants and to providing all employees with a workplace free from discrimination and/or harassment. 

Position Summary

The Enterprise Architecture team at OHS drives our enterprise strategy and architecture with data-driven decision-making at the core of our success. We aim to democratize data and integrate AI tools to facilitate easier decision-making. The Senior Enterprise Data Architect will play a key role in this journey & will be responsible for designing and implementing OHS's enterprise data engineering strategy. This role is crucial in ensuring seamless data exchange across all our systems, including the Enterprise Data Platform (EDP), contact center, and digital platforms. The primary focus will be on data strategy, designing & integration across all OHS systems, supporting business needs, BI/analytics, operational needs, and compliance. 

Located at our office in Naperville, our office environment is a key driver of our company culture and employee experience, so a regular in-office hybrid model (T-TH in office and M & F remote) is required. 

Responsibilities:  

• Design and implement a comprehensive data strategy that aligns with the organization's business goals and objectives. 
• Design data architectures that meet business needs, ensure data is stored securely, and manage data effectively. 
• Work with various teams to define data requirements, develop strategies for data modeling, integration, and warehousing, and drive rapid prototyping and design for new projects and analytic initiatives. 
• Establish and update data governance policies and procedures to ensure compliance with data privacy regulations and develop metrics for quality and consistency reviews of data across the enterprise. 
• Assess new technologies and tools to improve data management and analytics, and lead the establishment and documentation of technology direction and standards for data platforms. 
• Lead data-related projects and initiatives, offering technical guidance and support, and define and deliver the data strategy roadmap for the enterprise. 
• Create and enforce data-related standards and guidelines for the organization, including establishing a Master Data Management program for data aggregation, cleansing, transformation, and validation. 
• Work with data analysts and business leaders to convert data into actionable insights. 
• Provide support throughout the project cycle to ensure efficient data systems using es