Director, Product Management

Are you passionate about making a difference in people's lives? Do you enjoy working in a service-oriented industry? If so, this opportunity may be the right fit for you!

Modivcare is looking for an experienced Director - Product Management to join our team. This role is responsible for leading a product team to drive transformational new products and digital capabilities to deliver solutions in digital healthcare. The Director will identify business opportunities within the industry, develop a vision and roadmap, and engage with agile sprint teams to release features and capabilities that address those needs. This role will specifically support high-profile initiatives and issues.

This role…

• Identifies business opportunities through direct engagement with clients and external stakeholders as well as market research.

• Engages internal stakeholders to gather additional business requirements.

• Drives requirements and prioritization activities within Product Owners/Managers leading agile sprint teams.

• Assists in user research efforts with UX/UI designers.

• Participates in sprint planning, backlog refinement, and review/demos.

• Identifies success metrics to measure feature effectiveness.

• Produces marketing collateral with relevant business departments for release rollout.

• Communicates release outcomes to internal and external stakeholders.

• Acts as a recognized voice of the customer on behalf of the business.

• Builds and maintains effective relationships with project stakeholders (e.g., team members, internal customers, SMEs, business partners, leadership).

• Develops a deep understanding of customer and product needs.

• Prioritizes tradeoffs, clarifies requirements, and understands enterprise growth data needs and use.

• Identifies task duration, effort, sequence, and dependencies to meet objectives.

• Gains stakeholder agreement on schedules, time management, and resource plans.

• Negotiates and communicates changes to project plans.

• Monitors and documents project milestones and outcomes for quality assurance.

• Oversees a product analyst team in a matrixed environment.

• Fosters collaboration to improve experience and establish a customer-first culture.

• Balances and aligns product analysts to work efforts.

• Provides guidance on best practices and thorough performance feedback.

• May lead projects and perform other duties as assigned.

• Determines appropriate staffing to achieve goals.

• Builds an effective leadership team through mentoring and education in management principles.

• Defines annual KPIs aligned with corporate goals.

• Directs and mentors leaders on performance gaps, development, and strategies.

• Coaches leaders on HR processes including onboarding, performance management, succession planning, employee relations, selection, terminations, and rewards.

• Recognizes contributions, shares credit, and fosters high employee satisfaction and retention.

• Leads change management initiatives.

• Communicates effectively with internal and external stakeholders.

• Prepares and manages budgets; analyzes variances and initiates corrective actions to enhance performance.

We are interested in speaking with individuals with the following…

• Bachelor's Degree required.

• Ten (10) plus years of experience with B2B or B2B2C SaaS-based product teams.

• Five (5) plus years of leadership responsibility.

• Experience implementing complex vendors.

• Experience in Agile/Scrum work environments.

• Experience leading cross-functional teams.

• Experience with product improvement/implementation is a plus.

• SCRUM or Agile certification is a plus.

• Healthcare insurance industry experience is a plus.

• Or equivalent combination of education and/or experience.

• Proven ability to develop product strategies, roadmaps, and go-to-market plans aligned with business objectives.

• Strong market analysis and customer insight skills with data-driven product design ability.

• Proficiency with tools/platforms such as JIRA and Confluence.

• Strong grasp of agile methodologies (e.g., stand-ups, sprint planning, retrospectives).

• Strategic thinking with alignment to broader business goals.

• Excellent communication and presentation skills for diverse stakeholders.

• Project management skills for juggling multiple proje