CC Front Desk Graduate Assistant

Working Title: CC Front Desk Graduate Assistant

State Role Title: Graduate Assistant

Position Type: Graduate Assistant

Position Status: Part-Time

FLSA Status: N/A

 

College/Division: Health and Wellbeing

Department: 100171 - Counseling Center

 

Pay Rate: Other

Specify Range or Amount:

 

Is this a JMU only position? No

Is this a grant-funded position? No

Is this a Conflict of Interest designated position? No

 

Beginning Review Date: 03/07/2025

 

About JMU:

Located in the heart of Virginia’s beautiful Shenandoah Valley, the city of Harrisonburg is approximately 120 miles from Washington, D.C. and Richmond, VA. With a population of just over 53,000, Harrisonburg is one of the most diverse communities in the Commonwealth of Virginia. JMU is a selective, public institution with a growing national reputation for offering experiences that lead to an outstanding education and inclusive environment for students, faculty and staff. The student body includes approximately 20,000 undergraduate and 1,900 graduate students, with over 1,000 full-time instructional faculty.

 

General Information:

The Counseling Center (CC) at James Madison University is accepting applications for multiple Graduate Assistant positions. Please see our CC and VAS websites, listed below, to learn more about the services provided. https://www.jmu.edu/counselingctr/index.shtml
https://www.jmu.edu/victimadvocacy/index.shtml


Application materials:
• Please submit a cover letter expressing your interest and how your experience and/or education would be a good fit with the position(s).
• Please also submit a current resume.
• Please include your JMU student I.D. number with your application. As indicated on the informed consent form that students sign when they enter treatment at the CC or VAS, former and current clients of the agency are not eligible for employment.

 

Duties and Responsibilities:

CC Front Desk Graduate Assistant:
• Provide front desk coverage for the Counseling Center, which includes maintaining a welcoming and confidential presence, checking students in for appointments, answering phone calls, and consulting with professional staff
• Assist with front office operations such as scheduling, faxing, and maintaining the common spaces
• Assist in supervision of student staff

All CC Graduate Assistants will:
• Attend weekly 1-on-1 supervision with supervisor
• Attend weekly all staff meeting
• Support administrative projects for the CC and VAS as needed (e.g.: scanning, copying, administrative tasks for other direct services, etc.)
• Be cross-trained to complete tasks associated with CC and VAS Graduate Assistant positions including: CC and VAS Front Desk Graduate Assistant, Specialized Workshop Series Graduate Assistant, and Suicide Risk Reduction & General Outreach Graduate Assistant
• Complete other tasks as assigned by supervisor

Additionally, please note that CC Graduate Assistants:
• Do not provide direct clinical care
• Are required to complete their 20 hours during the M-F, 8-5 work week
• Will be asked to attend a day long orientation at the CC prior to the start of the academic year

 

Qualifications:

Minimum Qualifications:
• Qualified applicants (1) are currently pursuing a graduate degree at JMU, (2) are self-motivated and self-directed, (3) have strong interpersonal skills, (4) are organized, (5) sensitivity and commitment to confidentiality and clinical concerns of clientele and (6) can effectively collaborate within a multidisciplinary team.
Desired Qualifications:
• Preferred qualities of the candidate include: (1) administrative and computer skills required to effectively support front desk operations, (2) demonstrated skill in working well under pressure to prioritize and manage multiple responsibilities, (3) a spirit of warmth, acceptance, respect, and trust toward clients and colleagues, (4) excellent oral and written communication skills.

 

Additional Posting Information:

 

 

Conditions of Employment:  

Students may apply to a graduate assistantship prior to being accepted