Principal, Organizational Change Management Lead

Join phData, a dynamic and innovative leader in the modern data stack. We partner with major cloud data platforms like Snowflake, AWS, Azure, GCP, Fivetran, Pinecone, Glean and dbt to deliver cutting-edge services and solutions. We're committed to helping global enterprises overcome their toughest data challenges.   

phData is a remote-first global company with employees based in the United States, Latin America and India. We celebrate the culture of each of our team members and foster a community of technological curiosity, ownership and trust. Even though we're growing extremely fast, we maintain a casual, exciting work environment. We hire top performers and allow you the autonomy to deliver results.

• 5x Snowflake Partner of the Year (2020, 2021, 2022, 2023, 2024)
• Fivetran, dbt, Atlation, Matillion Partner of the Year
• #1 Partner in Snowflake Advanced Certifications
• 600+ Expert Cloud Certifications (Sigma, AWS, Azure, Dataiku, etc)
• Recognized as an award-winning workplace in US, India and LATAM

Our Principal, Change Management Lead, will play a critical role in driving delivery excellence, growing our business, and ensuring customer success. As a critical leader in our top customer accounts, the Principal Change Management Lead will also partner closely with Sales to drive account expansion and long-term value. We prioritize hiring not just brilliant delivery leaders, but leaders who excel at client engagement, guiding our clients’ long-term direction, and offering a valuable perspective, thereby elevating the quality of our consulting services. In this role, you’ll manage multiple work streams, build executive relationships, and guide clients through complex data challenges, and stay ahead of market trends to inform the development of our go-to-market capabilities.

This role is about creating value, fostering trust, building relationships, and positioning yourself as a strategic influencer in the evolving data landscape.

Required Experience:

• 8+ years as a hands-on Change Management Leader who has led both Change Strategy and Change Management efforts for Data and AI transformations.
• 4+ years previous Consulting leadership experience working with external clients, with the ability to multitask, prioritize tasks, frequently change focus, and work across a variety of projects.
• Brings vertical/industry expertise to bear, in making Change recommendations, given the nuances of each industry, e.g. Financial Services, Healthcare, Retail.
• Experience engaging senior stakeholders, including members of the C-suite.
• Organizational Change Management expertise and/or exposure, including:
  • Change impact analysis, and stakeholder mapping.
  • Developing and Implementing Change Strategy plans that maximize employee adoption and usage while minimizing resistance.
  • Identifying and translating technical impacts into specific change tactics.
  • Change recommendations for digital, data, analytics, and AI transformations, including data platform development and migrations, self-service model rollouts, and data governance implementations.
  • Multiple examples of having led organizations through the change cycle from awareness to adoption.
  • Defining metrics for change success measurement, and tracking against them.

• Good technical understanding of cloud infrastructure deployment, data platform builds and migrations, designing data governance programs, and enabling reporting and analytics for an enterprise, the impacts of change across any of these, and the what’s in it for me (WIIFM) for the respective stakeholders.
• Knowledge and usage of industry-wide change frameworks, principles, and best practices, e.g. Prosci ADKAR.
• Ability to identify and facilitate appropriate training and enablement sessions.
• Demonstrated expertise in effectively leading and managing a team comprising Business Analysts, and Change Consultants, fo