Academic Assistant II

Classification Title:

Academic Assistant II

Classification Minimum Requirements:

High school diploma or equivalent and three years of relevant experience.

Job Description:

The Opportunity:

The College of Journalism at the University of Florida is seeking a detail-oriented, collaborative, and highly organized Academic Assistant II to support the CJC Division of Distance Education.  Reporting to the Director of Online Graduate Programs, the academic assistant serves as a primary support staff member for a complex academic program. The ideal candidate will be adept at simultaneously handling responsibilities from multiple areas including admissions, enrollment, advising and administrative duties to support the Director.

In this role, you’ll serve as the first point of contact for applicants, students, and faculty, supporting the division’s core operations. The ideal candidate will have strong verbal and written communication skills, enjoy working as part of a team, and be comfortable managing multiple deadlines in a fast-paced environment. A keen eye for detail, excellent organizational skills, and a solid foundation in office administration are essential.  

Key duties:

• Assists with admissions processes, including prospect communication, application processing, recruitment events, applicant notifications, decision letters, and related activities.
• Provides academic and general information to current and prospective online graduate students.
• Maintains accurate records and ensures the secure handling of university documents.
• Collaborates with departmental, college, and university staff to support student success and program operations.
• Coordinates administrative functions, including travel documentation, PCard transactions, office supply orders, shipping, and related support.
• Collaborates with the web team to facilitate updates to the website.
• Supports senior leadership with reporting, program planning, and other administrative activities.
• Ensures compliance with university policies, departmental standards, and admissions and administrative procedures.

Why work with us?

UF is a top ranked University:

The University of Florida is ranked #6 among public universities by U.S. News and World Report. UF has a student body of over 55,000 who come from all 50 states in the United States and more than 100 countries.

Our benefits are incredible:  We offer top-of-the-line health insurance, a huge selection of supplemental plans, state retirement programs and more. Explore the comprehensive suite of options:

https://hr.ufl.edu/benefits

We promote work-life balance: You will earn over a month of leave time every year plus 2 weeks of holidays and 8 weeks of paid family medical leave for life events. Accrual starts day 1 of employment! Check out all leave programs:

https://hr.ufl.edu/leave

Advance your education: The University of Florida cares about developing its team members, and that includes reduced tuition toward higher education. We would support work toward earning a master’s or doctorate. See: https://hr.ufl.edu/professional-development/eep

 

Expected Salary:

$20.50 - $24.25 per hour; commensurate with education and experience

Required Qualifications:

High school diploma or equivalent and three years of relevant experience.

Preferred:

• Bachelor's degree and one or more years of relevant experience or four years of relevant experience
• Knowledge of FERPA regulations and experience handling confidential student records.
• Knowledge of UF policies and procedures, including purchasing, travel, student records, and other finance and accounting responsibilities.
• Familiarity with UF systems including Salesforce, PeopleSoft, UF Go, Enterprise Analytics, Slate, PCard, and SIS.
• Experience with data tracking and reporting, including the ability to generate and interpret reports.
• Previous experience in an office or administrative setting.
• Strong interpersonal skills and a demonstrated ability to work collaboratively and effectively across divisions and in a higher education environment.
• Demonstrated proficiency with office productivity software (e.g., word processing, spreadsheets, email/calendar tools) and the ability to learn new systems.
• Ability to prioritize tasks and meet deadlines in a fast-paced academic environment.
• Comfortable working independently and collaboratively with faculty, staff, and students.
• Strong problem solving and critical thinking skills.
• Strong written and verbal communication skills.
• Strong attention to detail and