Administrative Assistant I (3074)

Job DetailsJob Location: Phoenix - Phoenix, AZ 85012The Administrative Assistant I works in tandem with our clinical research staff and multiple other departments to provide excellent customer care to patients participating in our clinical research trials.

 

DUTIES & RESPONSIBILITIES


Checking patients in at the front desk.
Answer and direct phone calls.
Organize and schedule appointments.
Plan meetings and take detailed minutes.
Write and distribute emails, correspondence memos, letters, faxes, and forms.
Assist in the preparation of regularly scheduled reports.
Develop and maintain a filing system.
Provide administrative support to the site management and the clinical staff.
Properly and timely escalate all administrative issues to be resolved in a professional and efficient manner
Manage office supplies
Sanitizing
Assist in Opening and Closing the clinic as needed
Clincard payments (office visits, eDiaries, safety calls)
Scheduling transportation for patients to and from site
Preparing the patient lobby
Managing patient scheduling
Any other duties/ tasks assigned by the manager


 

KNOWLEDGE & EXPERIENCE

Education:


High School Diploma or equivalent required


Experience:


Previous experience working in a medical office Credentials:
N/A


Knowledge and Skills:


Proficiency with computer skills required.
Able to handle multiple tasks at a time with attention to detail.
Must be reliable and have strong communication skills
Able to work in a fast-paced environment with the flexibility to handle various duties and projects at one time


 
Qualifications