DEPARTMENT OF ECONOMIC SECURITY

Your Partner For A Stronger Arizona.

DES works with families, community organizations, advocates and state and federal partners to realize our collective vision: A thriving Arizona.

DES serves more than 3 million Arizonans. Our Mission is to strengthen individuals, families, and communities for a better quality of life.

CASE MANAGEMENT CONSULTANT

Job Location:

Address: Division of Developmental Disabilities (DDD)
125 East Elliot Road Chandler, Arizona 85225

Posting Details:

Salary: $44,000.00 - $58,000.00 

Grade: 20

Closing Date: October 15, 2025

Job Summary:

Would you like to be part of an amazing team that helps Arizonans thrive? At the Department of Economic Security (DES), we strengthen individuals, families, and communities for a better quality of life. DES is looking for individuals that are committed to service, community, and teamwork. To learn more about DES please visit des.az.gov; or click on the link here to view ‘Our DES’ video. Come join the DES Team!

The Department of Economic Security, Division of Developmental Disabilities (DDD), is seeking an experienced and highly motivated individual to join our team as a Case Management Consultant. DDD provides individuals with developmental disabilities, and their families, services and supports that are flexible, high quality, and member driven. These services provide individuals with opportunities to exercise their rights and responsibilities of independent decision-making and engagement in the community.

Applicants for this position cannot be licensed or certified by the DDD Office of Licensing Certification and Regulation, cannot have a principal interest in or have a spouse or close family with principal interest in a DDD Qualified Vendor Agreement, and cannot be employed or subcontracted by a DDD Qualified Vendor.

Job Duties:

Essential Duties and Responsibilities include but are not limited to:
● Provides technical assistance/consultative support to care coordination within the Division and within other systems of care by attending CFT/ART and other state-level meetings to coach support coordinators on the job and enhance DDD integrated care delivery. Participates in the internal escalation to ensure member needs are met timely manner.
● Daily monitoring of utilization of services, including inpatient reports, emergency department reports, Behavioral Health Crisis contacts, newly determined SMI members, and special assistance.
● Committee member for Step down home, tracks members entrance and exit criteria, identifies treatment goals, tracks goals for completion, and assists in planning for successful discharge.
● Attends District huddles, & prepares & presents trainings on BH Stigma Reduction, System of Care Principles, Habilitation, Early Childhood Autism Specialized (ECM) Requests, Crisis Planning, SMI Determination Process, Service Package Benefits Child/General Mental Health (GMH)/SMI Differences, Discharge Planning from BH Inpatient Facility, Short Term Interventions BH Inpatient Facilities & BH Residential Facilities.
● Completes service approvals for Positive Behavior Assessment and Consultation Services (ASI), Habilitation Consultation (HAB-C), and second-level med reviews. Completes progress notes, reports, planning documents, and other correspondence related to the performance of job duties.

Knowledge, Skills & Abilities (KSAs):

Knowledge in:
● Care and assistance of individuals with developmental disabilities and behavioral health needs.
● Principles and practices of support coordination, community resources, medical and behavioral health issues.
● Understands appropriate placement settings based on the assessed need of the member.
● Google Suites & Microsoft Office products (such as Word, Excel, Outlook, etc.).

Skills In:
● Interpersonal relations as applied to contact with members, families, and representatives of governmental agencies, community organizations, and the public.
● Leadership skills to facilitate teachable moments for internal staff.
● Oral and written communication.
● Negotiation and conflict resolution.
● Work calmly and maintain effectiveness in situations of high stress.

Ability to:
● Partner with stakeholders, Department of Child Safety (DCS), Arizona Health Care Cost Containment System (AHCCCS), Comprehensive Medical