Senior Laboratory Project Services Coordinator - Hybrid

We are seeking a Senior Laboratory Project Services Coordinator to join IQVIA Laboratories business in Durham, NC in a hybrid position.

We hire passionate innovators who drive healthcare forward through thoughtful and inclusive collaboration. If you want to discover a career with greater purpose, join us as we transform and accelerate research and development.

As the Senior Laboratory Project Services Coordinator, you will be providing support to the Project Manager and related team members by performing routine procedures and tasks associated with the day-to-day running of projects throughout the entire study lifecycle (e.g., start-up, maintenance, and close-out). You will also be ensuring work is conducted in line with standard operating procedures, policies, and good practices.

What you’ll be doing:

• Supporting the Project Manager by attending meetings, preparing minutes and action logs, and preparing protocol-specific laboratory instructions documents.
• Overseeing setup of protocol-specific Laboratory Centralized Monitoring requirements under the supervision of the Project Manager.
• Performing routine tasks across assigned studies including site loading, Investigator Portal access, kit shipments, and monitoring day-to-day study performance.
• Managing timely resolution of queries and protocol questions, issues, and escalations with internal and external teams.
• Using status reports and monitoring tools to identify trends and provide feedback on performance.
• Assisting with document quality control reviews and performing delegated Project Manager tasks.
• Coordinating and communicating with relevant stakeholders, including leading Customer communications during the Project Manager’s absence.
• Representing the company at internal and external meetings, participating in audits/inspections, and supporting study training with sites, CRAs, and customers.

What we are looking for:

• High School Diploma or equivalent required.
• Bachelor’s Degree in Life Sciences or related field preferred.
• 1-3 years of relevant experience in the Clinical, Medical, or Healthcare industry preferred.
• Other equivalent combination of education, training, and experience may be accepted in lieu of degree.

The knowledge, skills, and abilities needed for this role:

• Strong interpersonal, communication, organizational, and time management skills.
• Demonstrated ability to handle multiple competing priorities and utilize resources effectively.
• Strong written and verbal communication skills, including good command of the English language.
• Computer proficiency in word processing, presentation, and spreadsheet applications.

What we offer you:

We put our employees at the center of everything we do and are committed to providing them, and their families, with benefits that meet their diverse and changing needs. We invest in integrated benefits programs and resources to take care of our employees’ physical, mental, and emotional, financial, and social well-being so they can thrive at home and at work, at any stage of their well-being journey.

To learn more about our benefits, visit https://jobs.iqvia.com/benefits.

If you’re looking to unleash your potential, join IQVIA Laboratories business, to help make the extraordinary possible!

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

We are committed to providing equal employment opportunities for all, including veterans and candidates with disabilities. https://jobs.iqvia.com/eoe

IQVIA’s ability to operate and provide certain services to customers and partners necessitates IQVIA and its employees meet specific requirements regarding COVID-19 vaccination status. https://jobs.iq