Administrator - West Coast W&D (Heavy Hauling & Warehouse Operations)

About Hyundai GLOVIS America Inc.
GLOVIS America, Inc. is a third-party logistics provider headquartered in Irvine, CA. Since our inception in 2002, we are committed to delivering our customers products via truck, rail, or ocean vessel throughout the U.S., Canada, and Mexico. Glovis America makes every effort to exceed standards by providing quality service to our customers and vendors of the automotive, freight forwarding, parts distribution, used car, and fuel industries. We cater logistics strategies and processes to our customers' needs by utilizing the latest information systems and advanced technologies.
Summary
The Administrator - West Coast W&D position will be responsible for supporting, planning, organizing, evaluating, and reporting all activities associated to the Parts Distribution business. Their responsibilities will include analyzing relevant data, formulating reports, developing presentation, supporting with selecting and managing carriers, prepare network organization studies and support new business development.
Responsibilities
• Provide general 3PL operations such as Inbound, Outbound, In-Land, and Warehouse/Distribution operation services
◦ Coordinate the exportation of good by air, including scheduling with airlines and managing the movement of goods through various transportation channels
◦ Ensure all bookings accurate and update accordingly
◦ Prepare all necessary shipping documentation related to international bookings and process all import/export documentation to clearing agents to include: (HAWB's, MAWB's, AES's, Manifest, Shipping Instructions, Haz Cargo Decl., Bill of Ladings, and Certificate of Origin, etc.)
◦ Dispatch pick-ups to authorized agents and drayage companies, shipping lines, airlines, trucking companies, clearing agents, warehouses, and all other parties involved in the shipment
◦ Coordinate and monitor regarding the transportation of cargo with customers and provide assistance for customer satisfaction. regarding documentation, inland deliveries, and customs related operations
◦ Analyze the volume of inbound/outbound shipments by: managing daily ETA and tracking reports with customers, tracking/locating customer order statuses daily, distributing delivery schedules reporting supply chain interruptions to internal and external accounts, and supporting and maintain supply chain issues
◦ Support insurance claims for cargo damage/accident/customer claims in related parties
◦ Daily Coordination with Customer Inquiries
◦ Monitor and support all cargo moves
◦ Coordinate urgent cargo deliveries to ensure production lines of the customers
◦ Manage/control with operations, customers and truckers to minimize unnecessary costs
◦ Update Genisys system & all related systems such as IATA, TSA and other
• Manage airline storage charges
◦ Provide tracing reports to the customers to prevent/minimize cost
◦ Manage damaged cargo for filing any claims to airlines
◦ Coordinate Internal/External Communication to Enhance Operations
◦ Coordinate with various departments
◦ Corrective action required such as addition banding or wrapping on outside of cargo when it needed
◦ Outbound logistics team and customers for completion of urgent delivery orders in a timely manner
◦ Other duties as assigned
Compensation Range
$68,000-$78,000 annually (Subject to Compensation Study Upon Candidate Selection)
Benefits of working at Hyundai GLOVIS America Inc.
• Medical Insurance
• Vision Insurance
• Dental Insurance
• Health Care & Dependent Care Flexible Spending Accounts (FSA)
• Basic Life and AD&D as well as Short and Long Term Disability
• Paid Vacation, Holidays, and Sick leave
• Pet Insurance
• Hospital and Critical Illness Insurance
• Wellness Program and Gym Reimbursement*
• 401(k) with Generous Matching
• Referral Bonuses*
• Auto Allowance*
• Quarterly Employee Lunches, Summer Refreshments, and Monthly Team Building Activities*
• Discretionary Bonuses*
• Tuition Reimbursement*
*Benefits may vary by location. All benefits pursuant to Company policy
Skills
• Excellent written and verbal communication skills Required
• Intermediate-level of MS Excel Required
• Self-starter that can operate under minimal supervision Required
• Experience with MS Word, Outlook, and PowerPoint Required
• Excellent skills of forklift Required
• Ability to logically and systematically through problems Required
• Knowledge of bonded cargo management, customs regulations including C-TPAT program, TSA Security requirements, and relevant compliance standards specifi