Service Technician - (Evergreen Req) (52000)

At BH, we are always on the lookout for talented individuals to join our team. While this specific position may not be open at this time, we are continuously building a pipeline of qualified candidates for future opportunities. By submitting your application to this evergreen requisition, you will be considered for upcoming roles that match your skills and experience.

We are committed to creating value. We acquire, improve, and manage apartment communities, and our success in this endeavor is evidenced by our growth from a start-up firm in 1993 to one of the largest multi-family management companies in the nation. BH understands that great customer service is what keeps residents satisfied and that great service comes from engaged, happy, and well-trained team members. In 2018 and 2017, BH was ranked as one of FORTUNE magazine and Great Place to Work’s "Best Workplaces for Women." BH was also ranked in 2018 and 2020 as one of the "Best Workplaces for Millennials.” In addition, in 2019, BH was named to the 100 “Best Workplaces for Diversity.” We continue to recognize that we are only as strong as each individual employee and we value our employees by providing a strong benefit package:

• 3 Weeks of Paid Time Off
• Medical/ Dental/ Vision
• 401(k) + company match
• Birthday Paid Day Off
• BH Gives Back (Paid Volunteer Time Off)
• 12 Paid Holidays
• BH Paid Leave
• Sabbatical
• Education Reimbursement
• Employee Assistance Program

Position Summary: 

• The Service Technician is responsible for assisting with oversight of the physical assets and ensuring customer satisfaction. This position will assist in diagnosing problems and making general repairs and assists with apartment make-readies.  This position also assists with preventive maintenance and construction or rehabilitation projects for the property. Exhibits strong commitment to the service needs of the internal and external customer.  Represents the company in a professional and courteous manner.  

Essential Job Functions:

• Uses industry-specific technology to ensure all repairs and replacements are completed timely to restore units to move-in ready condition within company standards. 
• Completes maintenance requests, replacements, and upkeep within company standards including exterior grounds and common areas of the property, troubleshooting HVAC and assisting with make readies.
• Assists with the identification and correction of hazardous community conditions and liabilities and reports hazards to Community Manager and Service Manager.
• Assist in ensuring that established preventive maintenance programs are followed and documented per BH program guidelines.   
• Responsible for the maintenance and security of all property-issued tools. 
• Post notices to vacate and other community communication, if applicable.  
• Shares on-call responsibilities, including inclement weather conditions, with the maintenance team.  Responds to resident requests per company standards. 
• Other duties as assigned.
• Understands and complies with Occupational Safety & Health Administration (OSHA) and all other safety requirements. Knowledge of federal, state, and local code and internal policies, initiatives and systems regarding maintenance.

Minimum Qualifications/Skills:

• Six months to one-year general maintenance and safety experience. 
• Basic computer skills/knowledge required to perform job functions.