Senior Manager, Commercial Strategy & Customer Growth - Shelton, CT

Senior Manager, Commercial Strategy & Customer Growth

Shelton, CT

Hybrid

 

Join the commercial excellence team at i-health! As Senior Manager, Commercial Strategy & Customer Growth, you’ll shape the success of our Women’s Health businesses through strategic, data-driven customer programs that win at the shelf and connect with today’s health-conscious consumers. You’ll turn insights into action, identify new market opportunities, and build partnerships that drive growth. Working with passionate teams and top-tier partners, you’ll bring bold customer marketing and sales strategies to life. You are a builder, a storyteller, and a change-maker—ready to lead with ambition, act with agility, and deliver with excellence. If you’re energized by impact and inspired by purpose, we want you on our Commercial Excellence team. Help us shape the future of consumer health.

 

At i-Health (a dsm-firmenich company), consumers and brands are at the heart of all we do. We are on a mission to unlock self-care for overlooked and unspoken health needs. As leaders in our respective categories of Microbiome (Culturelle® Probiotics, Lacteol® Postbiotics) and Women’s Health (AZO® intimate health and Estroven® menopause solutions), we strive to be the thought leaders and change makers, carrying the responsibility to shape the future of our categories and bring inspired, approachable science-backed solutions to our core audience of women and families. Discover more at https://dsmihealth.com/

 

At dsm-firmenich, being a force for good is not optional. Diversity, Equity & Inclusion is a shared responsibility woven into our daily work to not only benefit our People, Customers & Communities but also drive value.  Equal access to opportunities is a given, belonging is a shared feeling, authenticity is celebrated.

 

Your key responsibilities

• Shape channel and customer strategies including pricing, assortment, shelving, and promotional tactics to maximize market impact and share growth.
• Lead Customer Marketing for the Women’s Health business unit, driving strategy across customer development and category management.
• Develop and execute customer-specific programs (e.g., displays, special packs, shopper marketing) in collaboration with cross-functional teams and 3rd party vendors.
• Oversee category management initiatives, including line reviews, innovation roadshows, and planogram optimization supported by omnichannel market analysis.
• Drive business planning and performance management, partnering with sales to align on KPIs and lead quarterly and annual business reviews.
• Own the development of compelling category selling materials and lead forecasting and distribution analysis for senior leadership decision-making.

 

This position is eligible for the dsm-firmenich Hybrid Working model, spending 3 days (Tuesday-Thursday) in the Shelton office and the balance of the work week in a home office.

 

We bring

• Empowerment to make meaningful contributions while upholding ethical standards.
• Recognition and celebration of your efforts and accomplishments.
• Customer-first approach, working with world-renowned brands to turn ideas into impactful solutions.
• Dedication to creating better futures for customers, communities, people, and the planet.
• Responsibility and accountability in living company values and dr