Energy Efficiency Consultant, Income Eligible Single-Family Program (Hybrid Schedule)
Eversource EnergyAbout the role
Eversource will not offer immigration-related sponsorship for this position. Applicants who require immigration sponsorship—either now or in the future—should not apply. This includes, but is not limited to, direct company sponsorship, listing Eversource as the employer of record on immigration documents, or any work authorization that requires company involvement or documentation (e.g., H-1B, OPT, STEM OPT, CPT, TN, J-1, O-1, etc.).
Eversource supports work-life balance by offering hybrid schedules for certain roles. Eligibility is based on job responsibilities, operational needs, nature of work and team dynamics. Current guidelines require employees to work at least three days in the office, including Tuesdays and Wednesdays, with the third day set by the employee and supervisor based on department needs. These guidelines apply to roles approved for remote work and are subject to change, based on managerial discretion and work performance. All applicants must be able to work up to five days in the office if needed (for example: emergencies, training, or other business needs) or should the policy changePlease note: Authorization to work in the United States is a precondition to employment in this position. Eversource will not sponsor candidates for work visas for this position.
In this role within the Energy Efficiency department, you will oversee the Income Eligible Single-Family program (“IE SF”). The IE SF program is the flagship Mass Save program for delivering energy efficiency and decarbonization solutions, at no-cost, to low-income 1-4 unit households. This position is responsible for the overall management of the IE SF program and accountable for the performance of the contracted lead implementation vendor. Successful program management involves coordinating with other Mass Save program Sponsors and energy efficiency service providers through a statewide approach. You will be responsible for ensuring that the electric and natural gas programs for this customer segment are deployed in a customer-centric and cost-efficient manner that drives high levels of customer participation while also ensuring internal and external expectations for service delivery are met.
As an Energy Efficiency Consultant, you will be accountable for the performance of the lead implementation vendor, Action for Boston Community Development (“ABCD”), who is in turn responsible for ensuring consistent service delivery across the network of agencies, vendors, and subcontractors throughout the Eversource territories. Core program services include but are not limited to home energy assessments, appliance replacement, home weatherization, window replacement, heating system replacement, heat pump installation, water heater replacement, general energy efficiency and decarbonization education, and health and safety repairs. The delivery network includes Community Action Program (“CAP”) agencies, Home Performance Contractors (“HPCs”), and subcontracted trade partners. You will also be responsible for regular engagement and coordination with internal stakeholders including, residential implementation, marketing and evaluation teams, working group peers from other Mass Save Sponsor utilities, and external stakeholders such as our customers, state agencies, regulators, and others.
Financial Parameters
The IE SF program includes a total annual budget approaching $100 million; this role comes with significant financial responsibility.
In this role you will be responsible for the quantitative and qualitative review of regular production reporting batches containing tens to hundreds of recently completed projects.
In this role you will be is responsible for the approval of bi-weekly or monthly invoices, tied to the aforementioned reporting batches, often exceeding $1 million per invoice.
In this role you will meet regularly with leadership and other team members to inform production and spend projections and to design program policy changes to maximize cost-efficiency and achieve program goals.
Essential Functions
Represent Eversource in all IE program meetings and working groups with internal staff, counterparts from other Mass Save Sponsors, implementation and evaluation vendors.
Manage Eversource’s relationship with ABCD and monitor their performance under their lead vendor contract.
Be the subject matter expert for the IE SF program in all forums, internal and external, including representing the strategic interests of the IE SF program at the Management Committee level.
Provide guidance and make decisions considering both near- and long-term implications, with technical, financial, and/or practical justification, and be able to articulate and defend that reasoning.
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