Administrative Support Assistant - Residence Life
Penn State UniversityAbout the role
APPLICATION INSTRUCTIONS:
CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process. Please do not apply here, apply internally through Workday.
CURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with Penn State, please login to Workday to complete the student application process. Please do not apply here, apply internally through Workday.
If you are NOT a current employee or student, please click “Apply” and complete the application process for external applicants.
Approval of remote and hybrid work is not guaranteed regardless of work location. For additional information on remote work at Penn State, see Notice to Out of State Applicants.
This is a/an 83.3% full-time equivalency (FTE) job with months off. The number of months off will be determined by the position's FTE percentage. The timing of months off will be set to meet the needs of the unit and the essential duties of the position. Questions related to HR105 FTE positions should be directed to the hiring manager during the interview process. This position is eligible for benefits associated with any full-time position. The salary grade and range listed in the posting is reflective of a 100% Full-time position. Full-time equivalency job offers may fall outside of the listed range due to the assigned percentage of effort.
POSITION SPECIFICS
Residence Life is seeking a dynamic and energetic individual to join the East Area office as an Administrative Support Assistant, serving as the first point of contact, in person and by phone.
The Residence Life Office is committed to developing a safe and inclusive living-learning community that fosters academic, social, cultural, and personal growth. We strive to enable residents to develop respect and responsibility for themselves and their community. This job will report to an Office Manager and assist with providing administrative support to one Associate Director, three Assistant Directors, and eleven Coordinators.
The successful candidate will be responsible for the following:
Serve as the primary point of contact, in person and via phone, in the area office
Answer telephones, greet visitors, and take messages
Schedule appointments and make appropriate referrals to other offices
Open, sort, and distribute mail and post notices
Create an area on call schedule for professional and paraprofessional staff and distribute on a routine basis to various University offices
Assist in maintaining staff calendars
Post confidential information to the student conduct database and refer to the Office of Student Accountability Conflict and Response as appropriate, maintain Incident Report log, assist in maintaining student files and records, type related documents
Process room reservation requests and forward for signatures
Inventory and order office supplies, prepare paper
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