Sr Manager, Compliance Investigations

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. 

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards.  Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. 

Our beliefs are the foundation for how we conduct business every day.  We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Summary:

This job inspires leaders and analysts and helps to effectively design, enable, and execute strategies specific to PayPal’s regulatory reporting obligations as a financial institution. Your responsibilities will be in accordance with PayPal’s Ethics and Compliance Standards, and obligations to the appropriate regulations, such as the Bank Secrecy (BSA) and USA PATRIOT Acts, and the governing authorities. In this role, you will be responsible for managing teams engaged in SAR and Due Diligence operations, to ensure that activity within the PayPal system is compliant with Anti-Money Laundering and Counter Financing of Terrorism regulations and guidelines. You will be responsible for directing team priorities and fostering an environment where they want to achieve their best results.

Job Description:

Essential Responsibilities:

• Developing a team of leaders and analysts, including providing coaching and supporting team culture and dynamics, to meet high performance standards.
• Provide clear focus, plans and priorities when leading teams to complete time-sensitive and meticulous analyses of instances of potential Anti-Money Laundering activity and/or suspicious financial activity across multiple jurisdictions and countries, which is critical to PayPal’s fiduciary responsibility under the Bank Secrecy Act (Anti-Money Laundering rules) to effectively monitor customer’s activities with regard to detecting and reporting suspicious activity, including the predicate offenses of money laundering and terrorist financing;
• A commitment to maintaining and leveraging subject matter expertise, specific to BSA, OFAC, Anti-Money Laundering and Counter Financing of Terrorism regulatory compliance.
• Establish relationships with other leaders and managers in other business units and support teams, throughout GCE and the wider PayPal organization, to influence excellent information flow and feedback on the impacts of process, policy and product changes.
• Work with peer managers to leverage best practices, understand new trends and contribute to the implementation of workflow processes, tools and platform enhancement opportunities.
• Assist in the development of Departmental/Program goals and exhibit the necessary leadership to ensure such goals are achieved with an emphasis on building a best-in-class compliance program;
• Identify and be accountable as a change agent for significant business improvements as warranted and participate in cross-functional special projects designed to deliver outcomes with a significant business impact.
• Participate in developing the str