Senior QA Engineer

Company Description

Giacom is the only provider of Comms, Cloud, Hardware and Billing through one platform. 

Our platform connects technology resellers and service providers to the best IT, Comms and Cloud products and services so they can create brilliant technology solutions for UK businesses.

We have a comprehensive portfolio of technology products and services that gives our partners the competitive advantage to build bigger and more successful businesses by providing their customers with the best solutions and customer experience possible. 

We value diversity and inclusivity above all else, creating an environment where our team members can be their whole selves, every day. We believe that by embracing different perspectives and backgrounds, we can truly make a difference and shape a better future.

Are you ready to join us in our mission to supercharge UK business growth through technology enablement?

Job Description

• Department: Software
• Location: Brno - Czech Republic

About the Role

The purpose of the Senior QA Engineer is to uphold the quality of our software and customer experience through identifying and preventing defects from being introduced and ultimately that our software is fit for purpose. To ensure that best practices are maintained across the QA function.

Role Responsibilities

• Evaluate user story requirements for testability
• Participating in team ceremonies, including planning, refinement, estimation, and daily stand-ups.
• Driving the QA domain from very early stages and across the organisation
• Producing comprehensive test plans, test cases, regression packs. Manual and where possible automated tests
• Ensuring acceptance criteria are met through testing, either directly or via other stakeholders, UAT teams, user groups, beta testers
• Performing exploratory testing to establish any defects or bugs from unexpected use cases
• Recording defects found in a clear and constructive way with documented steps to reproduce
• Be a subject matter expert in our products services and offerings and understand how they are important to our customers e.g. Cloud Market
• Be able to present how features work back to stakeholders; communicating clearly to mixed audiences
• Mentoring more junior team members
• Managing QA environments, test data and environment configuration

Qualifications

• Experience of analysing business requirements and translating them into concrete, repeatable test cases 
• Experience of writing, testing, and validating acceptance criteria
• Experience of producing and maintaining test documentation and other test artefacts
• Experience of testing back-end systems, APIs and querying relational databases
• Experience of working with both technical and non-technical stakeholders
• Experience of working using agile development methodologies
• Strong analytical skills
• Excellent communication and interpersonal skills
• High degree of responsibility and accountability
• Ability to drive test process improvements

Additional Information

Firstly, we believe in giving you the freedom to be yourself. Say goodbye to rigid dress codes and embrace your individuality. We encourage you to be yourself at work, allowing you to thrive in an environment that celebrates your uniqueness.

We believe in equality and diversity. As an equal opportunities and disability confident employer, we encourage applications from all eligible candidates, regardless of their background. We embrace diversity and believe that a rich variety of perspectives strengthens our team and leads to greater innovation. 

If you've read our advert and it has sparked your interest in joining the Giacom team, but you're still unsure if it's the ideal fit for you, don't hesitate to apply expressing your interest. We would be delighted to hear from you and have a conversation about all the exciting opportunities we have to offer. Your exploration of possibilities starts with reaching out to us, and we can't wait to connect with you.

And the Giacom benefits…?

From 25 days of holidays, to a pension plan, we've got you covered. And here's a special treat – you'll enjoy an additional day off around your birthday.

We care about your well-being and engagement. That's why we have a dedicated team focused on ensuring your well-being and satisfaction at work. We want you to feel supported and empowered every step of the way.

Recognition is important to us. We believe in acknowledging your hard work and achievements. That's why we organise team and industry events to celebrate your successes and foster a sense of camaraderie among our team members.

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