Medical Assistant

Job DetailsLevel: EntryJob Location: Columbus , OH 43213Position Type: Full TimeEducation Level: High SchoolSalary Range: $20.00 HourlySummary:  In accordance with the Mission and Vision statement the Medical Assistant will function within the State of Ohio scope of practice to administer direct care to patients, functioning under the direction of the provider, following all policies and procedures of Heart of Ohio Family Health.

Full time Position:

Reports to:  Assistant Site Manager; Site Manager
Supervises:  N/A

Dress Requirement: scrubs in accordance to Heart of Ohio Family Health’s dress code policy

Work Schedule:

Monday through Friday standard business hours

40 hours per week, times are subject to change based on staffing needs.

A primary location will be specified at the interview, but Medical Assistants are expected to float between all Heart of Ohio Family Health based on organizational need.

  Non-Exempt   þ

Essential Responsibilities


Scope of responsibilities depend on background
Supports the HOFH mission and vision statements holding self and others accountable and role modeling excellence for all to see.  For example: demonstrates friendliness and courtesy, effective communication creates a professional environment and provides first class service.
Meets population specific and all other competencies according to department requirements.
Promotes a Culture of Safety by adhering to policy, procedures, and plans that are in place to prevent workplace injury, violence or adverse outcome to associates and patients.
Relationship-based care: Creates a caring and healing environment that keeps the patient and family at the center of care throughout their experience at HOFH following mission and vision.
Screens, refers, routes and places phone calls
Prepares patient charts for appointment: files result of tests, procedures and ensures chart completeness
Documents patient care observations and activities according to professional standards and procedures.
Request previous medical records
Prepares and organizes departments: inspects exam rooms for cleanliness and equipment for condition.
Stock supplies as needed
Attends required in-service training
Maintains continuing education units as appropriate
Greets and escorts patient to exam room
Measures and records vital signs
Records patient interview and history
Provides approved patient education materials upon the direction of provider
Prepares patient for examinations, routine screening tests, and procedures
Assist the provider with procedures as needed.
Performs basic office labs and point of care testing as ordered
Prepares and administers medication (no IV medications), changes dressings, removes staples/sutures based on written provider order. This responsibility is dependent on previous background, education, experience, etc. and clinical competency check.
Participates in QI initiatives. Completes population health outreach for patients with uncontrolled chronic disease/care gaps.
Assists in keeping records for completion of control checks for urinalysis, HgbA1c, etc., documenting cleaning of equipment like the autoclave, recording fridge temperatures, and other basic compliance related tasks.
Assist in emergency situations under the direction of the provider
Abides by all federal mandates
Maintains patient confidentiality and abides by all HIPAA guidelines


Other Job Responsibilities


Travel to other HOFH sites as needed
Assist in training and shadowing experience of onboarding staff.
Assists with patient inquiries/concerns regarding medical care, medication instructions, and prescription call-ins in a prompt, courteous, and efficient manner
Understands the EMR standards and workflow
Responsible for compliance with Organizational Integrity through raising questions and promptly reporting actual or potential wrongdoing.
All other duties as assigned.


Facility Environment:

Heart of Ohio Family Health operates in multiple locations. All facilities have a medical office environment with front-desk reception area, separate patient examination rooms, nursing stations, pharmacy stock room, business offices, hallways and private toilet facilities. All facilities are on the main ground floor and ADA compliant.

This position’s primary work area is patient examination rooms and nursing stations.

The patient examination rooms and nursing stations areas are:


kept at a normal working temperature
sanitized daily
maintains standard office environment furniture with adjustable chairs
maintains standard office equipment; ie, computer, copier, fax machine, etc. at a normal working height


Physical Demands and Requirements: these may be modified to accurately perform the essential functions of the position:


Mobility = ability to easily move without assistance
Bending = occasional bending from the waist and knees
Reaching = occa