Adaptive Shoring Resourcing Lead

About the team: 

At the Capco Technology Delivery Center, we are dedicated to the financial services industries. Our professionals combine innovative thinking with unrivalled industry and domain expertise to offer our clients consulting expertise, complex technology and package integration, transformation delivery, and managed services, to move their organizations forward. Through our collaborative and efficient approach, we help our clients successfully innovate, increase revenue, manage risk and regulatory change, reduce costs, and enhance controls. Our teams stay at the forefront of industry trends and technologies that are driving innovation. From strategy to launch, we are adept at delivering across the full product lifecycle.  

About the Job: 

As a member of the Capco Technology Delivery Team, you’ll bring practical knowledge of agile development methodologies and engineering best practices. As a Resourcing Lead, you’ll play an integral role: using your experience and skills to contribute to the quality and implementation of our projects and resources offshore. 

What You’ll Get to Do: 

• Assist in the management of resource staffing across the US 
• Provide delivery oversight for India/Brazil projects, ensuring timely and quality delivery 
• Collaborate with Project/Capability/Domain Leads, Executive Directors, and Partners to understand current & future demand and staff projects in a timely manner 
• Act as a resource manager/liaison and oversee recruitment efforts for India/Brazil, leveraging offshore delivery expertise 
• Collaborate with our internal finance team to ensure all resource management reports are aligned with project contracts and pricing models 
• Coordinate with our Recruiting team when looking to staff projects with external candidates 
• Understand the best practices related to our internal staffing application 
• Escalate and address staffing conflicts as they arise 
• Attend weekly account calls to gather and address resource management related updates and items 
• Analyze, monitor, and report on daily staffing changes and available resources 
• Train and support other departments on resource management processes and respond to requests as needed 
• Contact consultants regarding resource profile upkeep and maintenance 
• Clarify details & requirements of open roles with Project Leads 
• Onboard and train new hires on resource management processes, best practices, and creation of resourcing profiles 
• Oversee and manage consultants while they are not aligned to a project 

What You’ll Bring with You: 

• 6 + years’ experience in a staffing, talent, resource, or relationship management role 
• Excellent verbal and written communication, presentation, organization, and time management skills 
• Strong conflict resolution skills 
• Intermediate Excel expertise (vlookups, pivot tables, sumifs, index, match) 
• Intermediate PowerPoint slide deck creation skills 
• Strong interpersonal skills and the ability to work effectively with a wide range of individuals in a diverse community 
• Ability to quickly assess talent to meet current and future demand 
• Ability to work in a dynamic and fast-paced environment 
• Bachelor's Degree in a related field 

Why Capco? 

A career at Capco is a chance to help reshape the competitive landscape in financial services. We launch new banks, tra