DVSH - Director of Domestic Violence & Supportive Housing

Title: Director of Domestic Violence & Supportive Housing

Department: Domestic Violence & Supportive Housing

Reports to: Senior Director of Domestic Violence Services

FLSA Status: Exempt

Salary: $75,000-$80,000

About Us:

Shelter House was established in 1981 as a grassroots responder to the homelessness crisis in Fairfax County.  Since the organization’s inception, we have adapted and grown to meet community needs, all while working in partnership with government and private partners and community members. Today, Shelter House is a successful and reputable organization of over 100 employees committed to preventing and ending homelessness and domestic violence.  In the last year, our compassionate team of individuals changed the lives of nearly 2,000 individuals, half of which were children. Our Culture is built from our Core Values of Inclusivity, Collaboration, Accountability, Respect, and Empowerment (iC.A.R.E.) 

About the Role:

The Director is responsible for the day-to-day operations of the Domestic Violence & Supportive Housing program to include: Department of Housing & Urban Development (HUD) Rapid Re-Housing projects (RRH); Fairfax County Domestic Violence Services Bridging Affordability and Transitional Housing projects; Domestic Violence & Supportive Housing Community Coordination; Domestic Violence Homeless Prevention project, and Domestic Violence Employment Specialist Services. The Director collaborates with the Assistant Director of Rapid Re-Housing Services and the Assistant Director of Community Housing to oversee all areas of service delivery, program development, and implementation for Domestic Violence & Supportive Housing projects. In collaboration with the Senior Director of Domestic Violence and Supportive Housing for Domestic Violence Services, the Director will partner with Fairfax County’s Domestic and Sexual Violence Services (DSVS) and Fairfax County’s Office to Prevent and End Homelessness (OPEH) and community agencies to contribute to and promote a coordinated community response to serving victims of domestic and sexual violence. Working as part of Shelter House’s Leadership Team, the Director develops strategies to accomplish program goals in accordance with agency philosophy and values.

How you will contribute

• Provide leadership, direction, and oversight for all components of service delivery for DVSH projects. 

• Collaborate with the Assistant Director of Rapid Re-Housing Services and the Assistant Director of Community Housing Services to ensure the case management team implements a trauma-informed, client-driven approach in all facets of daily work 

• Collaborate with the Assistant Director of Rapid Re-Housing Services and the Assistant Director of Community Housing Services Director of Domestic Violence & Supportive Housing to foster a professional trauma-informed environment which supports team building, self-directed work teams, and a learning organization 

• Support staff in making decisions regarding complex cases that demand higher level solutions; provide support as needed to address and resolve client grievances 

• Oversee ongoing program evaluation, needs assessments, and client satisfaction activities 

• Provide coaching and development support to direct reports through regularly scheduled one on one meetings and evaluations: coordinate training and development for all staff 

• Coordinate and oversee office maintenance; manage contractors and vendors providing supplemental services to ensure the facility's compliance with all health and safety regulations 

• Support the Community Coordinator in the onboarding, managing, and the coordination of volunteers and donations 

• Oversee the preparation of statistical and other reports to be used in community education, quality assurance activities and contractual agreements; manage the overall input and accuracy of data stored in Shelter House internal systems, the VA Data system, and HMIS in a timely manner 

• Develop new program initiatives in conjunction with the Senior Director of Domestic Violence and Supportive Housing and Shelter House Domestic Violence Services Leadership (Director of Artemis House Region 1 and Region 3) based on program outcomes and needs 

• Collaborate with the Senior Director of Domestic Violence and Supportive Housing for Domestic Violence Services and Controller to ensure efficient and accurate usage of program budgets; verify and approve staff timesheets, leave requests, and check requests 

• Coordinate with DSVS, OPEH, and other agency partners to support effective interagency collaboration and ensure contractual compliance