Hotel General Manager

Description

The Gravity Haus Hotel General General Manager is responsible for managing the overall operation and presence of Gravity Haus within the location. This position is directly responsible for the operational integrity and financial performance of all activities on-premise at the Hotel. This includes hiring and sustaining colleagues, training, maintenance of the property, guest service, food and beverage oversight and overall financial performance. The General Manager is responsible for representing the hotel and Brand to all local business, industry and local government. The correct candidate must have a “can-do” approach and is responsible for the overall administration and success of operations. This position will oversee the entire team and will lead all on-property Dryland and Haus Quiver performance, manage community gatherings, and actively seek opportunities to grow the membership and promote additional amenities and services of Gravity Haus.

The General Manager will be held accountable for maintaining established costs and revenue targets in all areas of the hotel operation. Key Performance Indicators (KPIs) for this position include

General Manager will assist in driving local membership growth & retention, local add-ons of Haus Quiver, quality and local event development and overall employee/member/guest satisfaction.

The ideal candidate must thrive in a challenging and fast-paced atmosphere where prioritizing and multitasking are the norm. Exceptional attention to detail and first-class organizational skills are mandatory. We are seeking a positive, outgoing, resourceful, and meticulous General Manager who operates like an entrepreneur, and is willing to put in the extra effort for the opportunity to grow and develop. Any Gravity Haus leader must believe in our core values and should have a passion for the outdoors, a commitment to bettering this planet, desire for enlightened hospitality, and a driving quest for amazing experiences.

That’s where YOU come in!

You are…

Energetic and outgoing, with a positive attitude, driven to provide outstanding customer experiences.

Detail oriented, organized and able to meet specific deadlines and prioritize your time.

Self-motivated, well organized, and goal-oriented.

• Organized! Organizational skills to manage multiple tasks, attention to detail, and the ability to prioritize in a changing environment while still meeting deadlines.
• A Go -Getter! A self-starter who takes initiative, highly reliable.
• Excellent Communicator! Strong verbal and written communication skills; interpersonal and follow-up skills.
• Self disciplined! Able to manage day-to-day responsibilities in a remote work environment.
• Professional! Polished and professional when dealing with members, prospective members, sponsors, and executive management.
• Dynamic! Ability to work independently and as part of a team.
• Flexible & Fluid! Able to adapt to changes in the work environment; manage competing demands; change approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events, appreciates opportunity to adjust and adapt with growing business.
• Fun! Energetic and outgoing, with a positive attitude, driven to provide outstanding customer experiences.
• Outdoor Enthusiast! A strong appreciation and interest in outdoor recreation, health, and wellness.

You have…

• Exceptional oral and written communication skills.
• Excellent organizational skills.
• Excellent time management and problem solving skills.
• A strong appreciation and interest in outdoor recreation, health, and wellness.
• A professional appearance, demeanor, and attitude.
• Strong financial acumen.
• Strong leadership skills.
• A proven track record of providing exceptional customer service.
• The ability to adapt roles, responsibilities, priorities, and schedules effortlessly.
• The ability to work as many hours as the business demands and be willing to maintain a flexible schedule, including nights, weekends and holidays.
• The ability to act independently.
• The skills & knowledge to deliver on profitability.

Creativity and think like an entrepreneur.

The ability to adapt to local culture and expectations, and immerse in the community.

Strong emotional Intelligence.

The ability to build strong relationships in the community.

The ability to react and adjust to the changing business environment and