Quality Control Supervisor

About us:

CEF Solutions Inc. is a Consulting Services and Business Process Outsourcing (BPO) company specializing in BPO Operations, Operations Management, Process Engineering and Innovation, Cost Optimization, and Staffing solutions. We take pride in our expertise in providing specialized staffing services, ensuring that clients have access to top talent that aligns with their operational goals. We service some of the largest multinational companies in the world and are expanding quickly by delivering an unmatched end-to-end client experience.

Company website: www.CEF.inc

About the job

We are seeking an experienced and detail-oriented Quality Control Supervisor to oversee the Incoming Quality Inspection and Final Quality Control (FAT) functions within our manufacturing operations. This position will directly supervise a team of Quality Control Inspectors and Incoming Quality Inspectors, ensuring that all incoming materials and finished products meet the highest quality standards before production use or customer shipment.

The Quality Control Supervisor will work closely with the Production Manager, Engineering, Purchasing, and Logistics teams to maintain compliance with customer specifications, internal standards, and applicable regulatory requirements. This role requires strong leadership skills, decision-making authority, and technical inspection expertise, with a focus on managing people, driving accountability, and continuously improving inspection processes.

Duties/Responsibilities

• Directly supervise and manage the activities of Quality Control Inspectors and Incoming Quality Inspectors, including hiring, training, scheduling, performance reviews, and disciplinary actions.
• Plan and assign daily inspection workloads, ensuring timely completion of incoming inspections, in-process checks, and final FAT inspections.
• Ensure team members are properly trained and consistently following company quality procedures, inspection methods, and safety standards.
• Oversee the inspection of incoming raw materials, mechanical parts, electronic components, RF Components and circuit board assemblies to verify conformance to specifications, delegating tasks appropriately
• Ensure accurate verification of part numbers, quantities, revisions, and configurations against purchase orders, BOMs, and customer requirements.
• Supervise Factory Acceptance Testing (FAT) of finished products, ensuring the team verifies mechanical, electronic, and integrated system performance according to defined protocols.
• Manage the documentation of inspection results, non-conformances, and corrective actions, reviewing reports for accuracy and escalating critical issues to management.
• Coordinate resolution of non-conforming materials or assemblies with Engineering, Purchasing, and Production, ensuring timely corrective actions.
• Oversee product labeling, packaging, and documentation requirements to confirm compliance with regulatory and customer requirements.
• Act as the primary liaison between the inspection team and the Production Manager, providing regular quality performance reports and escalation of critical issues.
• Coordinate and host customer or third-party witness inspections as required.
• Ensure compliance with ESD protocols, PPE requirements, and safety procedures across the team.
• Identify and lead process improvement initiatives within the inspection workflow, working cross-functionally to implement changes.
• Provide guidance and support to inspectors as needed but focus primarily on supervisory responsibilities rather than hands-on inspection.

Required Qualification

• High school diploma or equivalent required; technical training in electronics, manufacturing, or quality inspection preferred.
• Minimum 35 years of experience in quality inspection in a manufacturing or assembly environment, with at least 2 years in a lead or supervisory role.
• Strong knowledge of mechanical, electronic, and PCB inspection methods, including oversight of tools such as calipers, micrometers, multimeters, and other precision instruments.
• Ability to interpret and explain engineering drawings, wiring diagrams, schematics, BOMs, and test procedures to team members.
• Proficiency in Microsoft Office (Excel, Word, Outlook) for inspection reporting and data management.
• Strong attention to detail and organizational skills, with the ability to prioritize team workload and manage multiple projects simultaneously.
• Effective leadership and communic