EverHealth - Manager, Account Management (Remote, US)

EverCommerce (Nasdaq: EVCM) is a leading service commerce platform, providing vertically-tailored, integrated SaaS solutions that help more than 690,000 global service-based businesses accelerate growth, streamline operations, and increase retention. Its modern digital and mobile applications create predictable, informed, and convenient experiences between customers and their service professionals. With its EverPro, EverHealth, and EverWell brands specializing in Home, Health, and Wellness service industries, EverCommerce provides end-to-end business management software, embedded payment acceptance, marketing technology, and customer experience applications. Learn more at EverCommerce.com. 

We are building an extraordinary company and looking for talented, energetic, and motivated people to join our team. You can learn more about our Company, Culture and Values here: https://www.evercommerce.com/about-us/careers/  

We are seeking a Manager of Account Management to lead and inspire a team of 6 Account Managers focused on driving expansion growth across our customer base. This leader will coach, develop, and scale the team to achieve quota attainment, improve customer satisfaction, and deepen adoption of EverHealth solutions. 

Responsibilities:

• Lead, mentor, and develop a high-performing Account Management team of 6-8 reps. 

• Drive expansion revenue through upsell, cross-sell, and contract renewals. 

• Establish clear performance expectations, pipeline management, and forecasting rigor. 

• Partner with Marketing, Product, and Customer Success to identify growth opportunities. 

• Implement Sandler methodology and other proven sales frameworks to improve deal qualification and execution. 

• Monitor customer health and proactively address churn risks. 

• Provide regular coaching sessions, deal strategy reviews, and career development guidance. 

• Analyze performance metrics to ensure targets are met or exceeded. 

• Champion the voice of the customer internally to influence product roadmap and go-to-market strategy. 

Skills and Experience needed for success in this role: 

• 5+ years of sales/account management experience, with at least 2+ years in a sales leadership or team lead role. 

• Proven track record of achieving and exceeding expansion/revenue targets. 

• Experience leading in SaaS, healthcare technology, or B2B software preferred. 

• Strong coaching, leadership, and talent development skills. 

• Ability to thrive in a fast-paced, high-growth environment. 

• Proficiency in Salesforce (SFDC) or similar CRM, plus pipeline and forecasting tools. 

• Excellent communication, negotiation, and executive presence. 

Where: [Travel up to 25%, Remote in the US]
The EverCommerce team is distributed globally, with teams in the U.S., Canada, the U.K., Jordan, New Zealand, and Australia. With a widely distributed team, we are used to working