Senior Account Manager, Paid Social (Remote)

<div class="content-intro"><p><span style="font-size: 10pt;">Please note that we will never request payment or bank account information at any stage of the recruitment process. As we continue to grow our teams, we urge you to be cautious of fraudulent job postings or recruitment activities that misuse our company name and information. Please protect your personal information during any recruitment process. While Monks may contact potential candidates via LinkedIn, all applications must be submitted through our official website (<a class="c-link c-link--focus-visible" href="http://monks.com/careers" target="_blank" data-stringify-link="http://monks.com/careers" data-sk="tooltip_parent">monks.com/careers</a>).</span></p></div><h2><strong>About the Role</strong></h2> <p>The Senior Account Manager – Paid Social role is an account management and leadership role meant for a paid social advertising wizard who loves developing strategy and executing on that strategy in ad platforms for B2C clients. The ideal candidate wants to join a thriving digital agency that is hyper-focused on client performance and ROI. You should be confident in your ability to drive improvements in account performance, while contributing to a collaborative team environment. You will be expected to push the outer limits of your paid social advertising knowledge through continuous testing and immersion into industry trends.</p> <h3><strong>Client Revenue Oversight:</strong></h3> <ul> <li>Serve as the main point of contact and client channel lead clients, while supporting the larger team across various projects</li> <li>Revenue &amp; retention responsibilities for managed accounts</li> <li>Participate in onboardings, renewal calls, and other important client communications</li> <li>Drive overall account strategy, forecasting, and planning</li> <li>Analyze performance data and KPIs</li> <li>Develop weekly client meeting content to track progress toward client goals</li> </ul> <h3><strong>Paid Social &amp; Process:</strong></h3> <ul> <li>Maintain excellent standards and quality of service</li> <li>Think creatively to develop innovative tactics and strategies that drive results</li> <li>Contribute to projects, process changes, and roll-outs</li> <li>Assist with trainings on new features and services</li> <li>Create best practices, and assist in developing process documents</li> </ul> <h2><strong>About You</strong></h2> <h3><strong>The essentials:</strong></h3> <ul> <li>2-3+ years of direct paid social client management including Meta and TikTok advertising strategy de