FTR Senior Retail Manager

Job DetailsJob Location: Campbell Store 121 - Campbell, CA 95008Salary Range: $70,304.00 - $72,000.00 SalaryMajor Responsibilities:



Provide high profile leadership and direction by maintaining positive customer service and employee morale


Accountable for all aspects of store operations


Conduct weekly meetings and daily huddles


Ensure that safety and security is maintained, reporting all problems/hazards immediately


Meet store budgeted goals, bottom line profits, and meet minimum requirements in all audits and shopper reports.


Reach daily, weekly, monthly production goals, both value and piece count, by monitoring the production processes, ensuring pricing staff is well trained, and flow of goods to the floor is timely. This includes ensuring proper rotation is followed at all times.


Manage store management and leadership staff, as well as all employees in the absences of additional management staff, including but not limited to, hiring, coaching/counseling, discipline, terminations, evaluations and initiation of wage adjustments


Follow the LOD checklist and conduct daily audits per the checklist.


Ensure all SOPs are available and followed by all employees. This includes the Production Area and Merchandising of the floor. Ensure all Standards are consistently met.


Accountable for cash register operations, all monies received, daily bank deposits, sales receipts and inventory and to protect these assets from either internal and external losses


Ensure proper training of employees regarding company policies and procedures, job requirements and expectations, operation of equipment, safety, security and store housekeeping


Ensure that all paperwork and reports are completed accurately and in a timely fashion


Oversee training of community service clients assigned to the store


Follow and enforce all company policies and procedures


Perform other duties as assigned by District Manager and the VP of Retail



 
QualificationsJob Specifications:

Proficient in the English language

Education/License Required:

High School Diploma or equivalent is required

Experience/Knowledge Required:

Minimum 3-5 years of retail management experience

Equipment Used:



Ten-key or calculator, telephone, office computer, printer, fax machine, cash register


Other equipment used: pushcarts, boxes, barrels, hand trucks, z-racks, clothing/display racks, mattress cart



Aptitudes/skills/temperament:



Ability to communicate effectively, both orally and in writing, with co-workers, staff, and the public


Ability to accept responsibility for direction, planning and control of the store operations


Ability to make judgments and decisions and communicate these clearly based on established policies


Ability to work well with others and maintain positive employee morale


Ability to perform a variety of duties, often changing from one task to another without loss of efficiency or composure


Ability to perform all cash/check/credit transactions and related bank transmittal paperwork accurately


Ability to learn and accurately perform opening/closing procedures, including cash register operation


Ability to discriminate between color/design/arrangement as they relate to displays and merchandising


Ability to coordinate hand-eye-foot movements to safely move around fixtures and merchandise


Ability to move hands and fingers quickly to count money/change and operate cash register



Emotional effort:

Must have demonstrated experience and ability working in a dynamic, fast-paced and time-flexible working environment

Job Setting:

Work is performed in an enclosed storeroom floor. The area is heated and ventilated. Stores have a receiving area where work is performed on a daily basis.

Dust and dirt are controlled by daily cleaning and are insignificant. Working/standing surface is uniform. Noise and vibrations are not significant; however, radios and televisions may be turned on

Physical demands:



Role requires some travel between sites/stores


Fast work pace with constant standing and walking


Light physical work demands lifting 30 lbs maximum, with frequent lifting and/or carrying objects weighing up to 10 lbs. Large or heavy items are moved by using appropriate material handling equipment and/or with assistance from co-worker(s). Safety handling procedures must be followed.


Normal or corrected talking, hearing, and seeing abilities are sufficient to perform required tasks.



Management Acumen:



Management Style – Belief in empowering employees through the use of coaching and positive motivational techniques


Organizational Skills – Results orientated, can meet high standards, goals and objectives


Accountability Style – Holds employees account