Jobs and Careers

Retail Accounts Coordinator

Peachtree City, United Statesfull_timeVerifiedPosted 15 Jun 2026

💰 $83,000/yr($56,000/yr – $83,000/yr)

About the role

Eaton’s North American Sales division is currently seeking a Retail Accounts Coordinator to join its team. This hybrid position is located in Peachtree City GA.This exciting opportunity provides the ability to support high-volume retail accounts while managing order processes and resolving operational issues. It offers exposure to cross-functional teams and system transformation initiatives within channel operations.

The expected annual salary range for this role is $56,000 - $83,000 a year.

Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.

What you’ll do:

The Retail Accounts Coordinator will partner closely with sales, pricing, customer service, and supply chain teams to support high-volume transactional activity, resolve issues, and ensure effective execution of Channel operations—particularly during periods of system transformation and process change.

Duties and Responsibilities
• Review and process sales orders in accordance with business guidelines, including order generation, release to distribution centers and issue escalation.
• Monitor and resolve order holds, cancellations, and fulfillment issues, partnering with internal teams to drive timely resolution
• Utilize SAP/S4 reporting tools to identify and resolve order rejections, delivery blocks, and pricing discrepancies.
• Monitor account activity and prioritize orders to ensure timely shipments and invoicing.
• Support execution of pricing programs, including Special Pricing Agreements (SPAs), promotional programs, and pricing updates
• Act as a liaison between sales, operations, distribution centers and IT for order management support.
• Provide timely and accurate product quotes to customers.
• Assist with order-related issue resolution tied to pricing discrepancies and system workflows
• Process financial adjustments including credits and debits.
• Deliver responsive customer service via phone and email, maintaining organized records in customer account files and shared drive.
• Identify opportunities to improve efficiency, reduce errors, and streamline workflows
• Support reporting and data consolidation to provide visibility into key operational activities

Qualifications:

Basic Qualifications
• Bachelor’s degree in business administration or related field OR 3 additional years of relevant work experience in lieu of a Bachelor’s degree may be considered.
• Minimum of one (1) years of experience in operations, sales support, customer service or related field
• No relocation assistance will be provided for this role. Candidates must currently reside within 50 miles of Peachtree City GA. Active-Duty Military Service member candidates are exempt from the geographical area limitation
• Eaton will not consider applicants for employment immigration sponsorship or support for this position. This means that Eaton will not support any CPT, OPT, or STEM OPT plans, F-1 to H-1B, H-1B cap registration, O-1, E-3, TN status, I-485 job portability, etc.

Preferred Qualifications
• Experience supporting order management, customer operations, or sales operations
• Familiarity with ERP systems (e.g., SAP/S4)
• Experience working with retail or distributor customers
• Strong cross-functional collaboration and communication skills

Skills:

• Exceptional organizational skills with strong attention to detail.
• Excellent verbal and written communication abilities.
• Proven experience in a high volume, task-oriented environment.
• Self-motivated with a positive, proactive attitude.
• Strong customer service orientation.

• Demonstrated proficiency in Microsoft Office Suite (Excel, Outlook and Power BI).
• Ability to manage multiple priorities in a fast-paced, high-volume environment

All positions may require participation in video and in-person interviews as part of the hiring process. All candidates will be evaluated based on job-related competencies, and all candidates’ privacy rights and data security will be protected in accordance with applicable laws.

We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, prote