Director/ Senior Managing Consultant, Services Business Development - Retail & Commerce

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Director/ Senior Managing Consultant, Services Business Development - Retail & Commerce

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Mastercard Services encompasses Mastercard's (NYSE: MA) offerings beyond the transaction. We provide customers across industries and geographies with a tailored portfolio of solutions to address their business pain points.

By harnessing the power of our real-time, anonymized and aggregated transaction data, powerful software platforms and wealth of expertise, we empower customers to unlock a holistic view of consumer behavior beyond their four walls, distill actionable insights and make more data-driven decisions. With compelling offerings for financial institutions, retailers, telecommunications organizations, travel companies and more, our services drive efficiency and value and enable our customers to solve business problems from end to end.

As a member of our Core Accounts Services Business Development team, you will be at the frontline of generating excitement and demand for Retail, Travel, or Restaurant clients. We value individuals who possess consultative sales experience, exceptional analytical and problem-solving skills, comfort in navigating complex sales processes and the ability to form and manage successful lasting client relationships.

As Senior Managing Consultant, you will be instrumental in driving the growth of Mastercard’s Services portfolio. You will manage several strategic client relationships, initiate contact with potential new customers to generate and qualify leads, and promote Mastercard’s Services products and solutions to drive sales across our services solution set: Consumer Acquisition & Engagement, Business & Market Intelligence, Open Finance and Security Solutions.
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Responsibilities
• Cultivate strong working relationships with clients, ensuring effective collaboration and engagement while driving revenue growth and expanded buying centers.
• Demonstrate strong networking skills and a high degree of confidence initiating contact with new prospects to generate and qualify leads.
• Have a customer-first attitude, capable of uncovering customer needs beyond their explicit requests and crafting innovative customer strategies.
• Take ownership of the sales process, from prospecting to executing complex contracts, ensuring seamless and efficient sales cycles while driving urgency with clients.
• Be responsible for achieving sales targets, revenue goals, and sales projections, consistently delivering outstanding personal performance.
• Lead both formal and informal pitches, from storyboarding to face-to-face presentations, delivering concise and persuasive materials tailored to the specific needs and level of the audience.
• Collaborate with stakeholders to define and refine engagement scope, ensuring alignment with business objectives and client requirements.
• Support project / customer success teams in problem-solving efforts and structuring project workplans.
• Create and deliver compelling and concise presentations that effectively communicate key insights and recommendations.
• Coach and provide valuable feedback to team members, fostering their professional growth.
• Proactively seek new knowledge and skills, contributing to the development of intellectual capital within our organization.
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Requirements
• Demonstrated excellence and career development in a B2B sales role.
• Experience selling across Retail, Restaurant or Travel sectors, including enterprise and mid-market clients.
• Expertise in selling services and insights across industries, bringing key contacts to the conversation, driving new relationships, and managing the end-to-end sales.
• Proven self-starter with record of success in team-oriented environment.
• B2B Sales experience preferably in data/analytics/insights, loyalty or professional services.
• Demonstrated experience in selling solutions to c-level clients.
• Exceptional relationship management skills, fostering long-term partnerships with clients.
• Strong communication and persuasion skills, both written and oral.
• Strong analytical and problem-solving skills, en