Product Manager

Primary Purpose:

The Product Manager is dynamic, high-energy, and brings strong business acumen with a passion for building great software. The ideal candidate thrives in a fast-paced environment, enjoys solving complex problems, and is motivated by delivering products that support families in accessing reliable care when they need it most. This role requires a proven track record of identifying product opportunities, proposing effective solutions, and driving delivery of strong outcomes. The Product Manager partners closely with cross-functional teams and must communicate clearly, concisely, and effectively. 

This is a remote position based in the United States. 

Bright Horizons is a leading education and care company that helps employees thrive at work and at home by partnering with employers to offer high-quality child care, elder care, and educational support. Our workplace reflects this commitment—with collaborative environments, meaningful benefits, and a culture that supports both career growth and personal well-being. Whether you’re caring for children or powering the systems and partnerships that make it all possible, at Bright Horizons, you’re the difference. 

Essential Functions / Responsibilities 

• Gather and prioritize product requirements in support of the product roadmap; translate market and business needs into clear, actionable user stories and functional specifications. 

• Partner closely with Engineering to drive the product vision and continuously define and refine requirements across a broad set of features and use cases. 

• Own and prioritize the product backlog to ensure alignment with business goals and customer needs. 

• Manage the product lifecycle end-to-end—from discovery and requirements through release, implementation, adoption, and ongoing iteration. 

• Lead development of APIs and integration capabilities, partnering with internal teams and external stakeholders to ensure scalable, well-documented, and reliable solutions. 

• Drive alignment across interconnected products and systems, balancing the needs of multiple user groups and stakeholders. 

• Communicate effectively with engineering, sales, marketing, implementation teams, and leadership to ensure alignment and delivery against business and customer objectives. 

• Leverage data and insights to understand customer needs, behaviors, and business outcomes; translate insights into product improvements and new features. 

• Conduct competitive research and analysis to inform product strategy and positioning. 

Minimum Qualifications: 

• Bachelor’s degree or equivalent experience 

• In lieu of a degree, an additional 3 years of relevant experience will be considered 

• 3+ years of experience in a Product role or equivalent experience within a software delivery or operational environment (e.g., Engineering, Business/Systems Analysis, UX, Support, or relevant domain experience within Back-Up Care or similar services) 

Preferred Qualifications:  

• Experience with B2B and/or SaaS-based solutions 

• Experience in healthcare, benefits, or service-based/outsourcing environments preferred