CRMSO Senior Project Manager

Company

Federal Reserve Bank of Chicago

As approved by the Conference of Presidents (COP), the Federal Reserve System (System) has created a Credit Risk Management Support Office (CRMSO) to facilitate an enterprise approach to activities that support the Credit Risk Management (CRM) business line. The CRM business line manages credit risk arising from Discount Window lending and Master Account management (overdrafts and overall payment system risk).

The CRMSO, hosted by the Federal Reserve Bank of Chicago, is primarily responsible for leading the development and execution of strategic priorities and initiatives and facilitating enterprise decision-making.

Additional CRMSO function responsibilities include:

• Making decisions as delegated by the Payments Committee and promoting and driving effective decision making to achieve consistent approaches to business delivery.
• Identifying and organizing adequate resources to ensure CRM business groups and initiatives are optimally organized and staffed to support CRM business and technology functions.
• Overseeing, managing, and reporting on the progress of enterprise projects and initiatives.

The Senior Project Manager role supports the CRM business vision and strategy by ensuring the CRM portfolio of projects is on track to meet objectives. This role is responsible for tracking and reporting on the status of key projects related to the standardization and modernization of CRM business processes and tools across all twelve reserve banks. This includes program management functions, such as facilitating program team meetings, maintaining comprehensive program reporting tools and managing communication flow among the project team and executive stakeholders, including developing, coordinating, and facilitating program communications. This role will also project manage complex projects with many moving parts, dependencies and stakeholders.

The role collaborates regularly with IT partners, the CRM business line, partner enterprise services such as Federal Reserve Financial Services (FRFS), and the Board of Governors. The role supports priorities from the Payments Committee and work has direct visibility at the senior executive level.

Job Description

• Leads project and portfolio activities, resources, and capabilities to ensure project goals are completed on time, within budget and with optimum quality.
• Support project sponsors and advisors by facilitating strategy discussions to shape the program approach and related communications.
• Consults with business and IT partners to strategize, plan, prioritize and implement projects within designated time and budget constraints.
• Manages communication flow, upwards and downwards, among the project team and executive stakeholders, including developing, coordinating, and facilitating project communications

This position is considered advanced level and performs work of moderate to high complexity under general supervision and may lead some efforts autonomously. This job does not have any direct reports but may lead the work of junior staff.

Your Responsibilities:

• Designs/maintains detailed project plans in coordination with project workstream leads, including definition of scope, requirements, objectives, resource allocation, budget and task schedules and milestones.
• Consults on use of and adherence to Federal Reserve policies and practices, including established project management methodologies and project tracking and reporting tools.

• Identifies and manages cross-workstream intersections and surfaces possible collisions. 

• Facilitates program team meetings and development of supporting agendas in collaboration with project leads.
• Manages progress towards key deliverables (reminder e-mails, folder locations, version cleanliness / readiness, and document links).
• Prepares presentations/memos/reports to inform key stakeholders, support alignment on the path forward and communicate progress. This could include organizing and developing materials for executive level meetings.

• Develops, maintains and facilitates a robust artifact management and governance process with key stakeholders. 

Your Background:

Education & Experience

• Bachelor's degree in a related field, or commensurate specialized training, certification, or work experience
• 8-10 years of related experience

Knowledge & Skills

• Organizational & Time Management Skills: Demonstrated advanced project and risk management skills, including the ability to manage and organize work around multiple priorities, resources, customers, and management. Flexibility to handle fast changing conditions.
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