Senior Technical Marketing Engineer (Web Proxy)

Company Description

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.

We have the vision of a world where each day is safer and more secure than the one before. These aren’t easy goals to accomplish – but we’re not here for easy. We’re here for better. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

We’re changing the nature of work. Palo Alto Networks is evolving to meet the needs of our employees now and in the future through FLEXWORK, our approach to how we work. From benefits to learning, location to leadership, we’ve rethought and recreated every aspect of the employee experience at Palo Alto Networks.  And because it FLEXes around each individual employee based on their individual choices, employees are empowered to push boundaries and help us all evolve, together.

Job Description

Your Career

Palo Alto Networks is building a world-class product management organization and continues to look for top-notch technical marketing engineers to expand the team. As a Technical Marketing Engineer at Palo Alto Networks, you will play a key role in providing detailed technical information to our partners, customers, and our employees. 

In this role, you will work with cutting edge technology, redefining the future of network security. The individual will help develop and run performance tests, manage betas for new products, consult with customers on complex deployments, develop and deliver technical training for Systems Engineers and document technical concepts to educate our employees and customer base.

You are a self-starter, keen to learn and experiment with new technologies. You work well independently and excel at identifying the potential sales needs of our clients and shaping the direction of the company’s products. You aren't afraid of ambiguity - instead, you like the challenge of defining new products as they come to market. 

Your Impact

• Build out and manage lab environments and demo systems to replicate customer environments and real-world simulations.
• Help customers, channel partners, and system engineers with product related questions and hands-on technical training 
• Develop technical content including tech notes, publications, solution guides, white papers, and webinars 
• Continues monitoring the performance of new releases after they are available 
• Drive success of customer trials by assisting beta customers with understanding and configuring new product capabilities 
• Work closely with Product Management on product feedback for future improvements 
• Review PRDs and engineering specs and provide feedback 
• Develop and deliver high-reaching positioning strategies and answer specific questions relative to the product area 

Qualifications

Your Experience

• BS/MS in computer science field or equivalent experience
• Prior experience delivering technical product training, producing technical collaterals, and presenting to customers  
• Prefer direct experience in web security, such as web proxies, secure web gateways (SWG), URL filtering products, DNS security products, or similar technology
• Strong desire to experiment with new technologies 
• Experience to setup lab environment 
• Knowledge in building and maintaining POC & Demo environments
• Excellent written and verbal communication skills with strong presentation skills and trade show experience.
• Self-starter with excellent project organization skills, ability to drive complex projects with high levels of detail and hit deadlines.
• Ability to manage multiple tasks and projects simultaneously.
• Strong customer advocacy skills and experience, ability to work in difficult customer situations.
• Excellent people skills, team mentality

Additional Information

The Team

To stay ahead of the curve, it’s critical to know where the curve is, and how to anticipate the changes we’re facing. For the fastest-growing cybersecurity company, the curve is the evolution of cyberattacks and the products and services that proactively address them. Our Product Management Team helps us do just that. 

Our organization and employees are committed to changing as rapidly as our industry’s threats do, and to do that, we need creative product teams to address emerging cyber threats. They provide behind-the-scenes support for our products by being a source of information on our products for our systems engineers, staying on top of the environment we sell in, and helping to implem